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Urgent! IT Support Engineer Job Opening In Singapore, Singapore – Now Hiring Unison Group

IT Support Engineer



Job description

Responsibilities

  • Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation
  • Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel
  • Duty Engineers on standby are to answer all incoming calls within 10 rings.

    In the event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call
  • Installation, re-installation, troubleshooting and reconfiguration of Bank's standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components
  • Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs

Qualifications

  • Experience in administration and support of Desktop support
  • Candidate needs to possess good communication skills
  • Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow
  • Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)
  • Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

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Required Skill Profession

Professional Services



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    Unlock Your IT Support Potential: Insight & Career Growth Guide


  • Real-time IT Support Jobs Trends in Singapore, Singapore (Graphical Representation)

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    Unison Group interview tips for IT Support Engineer

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