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Urgent! IT Support Engineer Job Opening In Singapore, Singapore – Now Hiring Unison Group

IT Support Engineer



Job description

This range is provided by Unison Group.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

SGD24,000.00/yr - SGD40,000.00/yr

Responsibilities

  • Provide IT technical onsite support for end user services problems, including identification, diagnosis, rectification, and escalation.

  • Offsite standby support for emergency incidents/cases after office hours on a weekly rotational basis among team personnel.

  • Duty engineers on standby must answer all incoming calls within 10 rings and return dropped/missed calls within 15 minutes.

  • Installation, re-installation, troubleshooting, and reconfiguration of Bank's standard processors (Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners, and associated hardware components.

  • Installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows, Microsoft applications, and MobileIron on Desktop and Notebook PCs.

Qualifications

  • Experience in desktop support administration and support.

  • Good communication skills.

  • Familiarity with end-user computing environment and desktop support workflow.

  • Ability to perform basic network troubleshooting (Telnet, tracert, hopping, DNS, McAfee Scanning).

  • Good understanding of AD, group policy, proxy settings, PowerExcel, latest Windows OS.

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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Required Skill Profession

Professional Services



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    Unlock Your IT Support Potential: Insight & Career Growth Guide


  • Real-time IT Support Jobs Trends in Singapore, Singapore (Graphical Representation)

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    • 2. Loyalty
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    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
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  • Interview Tips for IT Support Engineer Job Success
    Unison Group interview tips for IT Support Engineer

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    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    Final Thought:

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