IT Support Executive

Responsibilities:

• Provide first-level IT support and troubleshooting for school-based users.
  
  
• Set up, maintain, and troubleshoot IT hardware such as desktops, laptops, printers, AV equipment, and tablets.
  
  
• Install, update, and resolve issues related to software including Microsoft Office, antivirus, and educational applications.
  
  
• Handle and transport IT equipment using mobile carts/trolleys (up to 100kg).
  
  
• Perform other ad-hoc onsite IT support tasks as required.
  
  

Requirements:

• Minimum NITEC in Information Technology or a related field.
  
  
• At least 1 year of relevant IT support experience.
  
  
• Basic understanding of IT systems, hardware, and software troubleshooting.