Fresh graduates with relevant skills are welcome to apply.
Key Responsibilities
- Manage installation, configuration, testing, and operations of client platforms.
- Troubleshoot and resolve client platform-related incidents; provide temporary and/or permanent fixes.
- Handle service requests and provide timely status updates to relevant stakeholders.
- Monitor and document system configurations, ensuring compliance with agreed service levels.
- Participate in client platform implementation and upgrade projects.
- Conduct research and evaluation of new client platform tools.
- Provide systems-related technical advice to customers or project teams.
- Manage client platform systems, including changes via the formal change request process.
- Prepare and deliver regular status and performance reports.
- Perform pre-sales support tasks related to client platforms.
- Gather and analyze infrastructure requirements to support business/application needs.
- Establish and maintain facility management standards and best practices.
Mandatory Skills
- Strong knowledge of Windows 10.
Preferred Skills
- Familiarity with Windows 11.
Other Requirements
- Standby Duty: Required (24 x 7).
Job Types: Full-time, Contract
Contract length: 12 months
Pay: Up to $3,000.00 per month
Location: