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Urgent! IT Support Specialist (AWS/ Up to 4.5K) Job Opening In Singapore, Singapore – Now Hiring Royal Plaza On Scotts
Job Summary:
The IT Support Specialist plays a key role in ensuring the smooth operation of the hotel’s technology systems.
The role involves maintaining IT infrastructure, providing user support, and assisting with system upgrades and security compliance.
This position supports multiple hotel locations and requires both technical proficiency and strong problem‐solving skills to enhance operational efficiency and guest satisfaction.
Areas of Focus:
Support the hotel’s IT systems, networks, and hardware.
Provide timely troubleshooting, assist in projects, and maintain compliance and cybersecurity standards to ensure seamless hotel operations.
Responsibilities / Duties:
IT Operations & Support
Oversee daily IT system performance, including network, server, and storage operations.
Provide prompt technical assistance to hotel staff and corporate users.
Maintain, upgrade, and secure IT systems to enhance operational reliability.
IT Project Assistance
Support system upgrades and implementations for PMS, POS, and guest‐facing technologies.
Collaborate with internal teams to ensure timely and effective project delivery.
Cybersecurity & Compliance
Assist in implementing security protocols to safeguard systems against cyber threats.
Support internal audits and vulnerability assessments to maintain compliance with standards such as GDPR and PCI DSS.
Infrastructure Maintenance
Participate in the setup, configuration, and monitoring of IT infrastructure including cloud solutions, servers, and networks.
Ensure system stability through regular backups, patch management, and performance monitoring.
Technical Support & Troubleshooting
Act as the first line of support for system and user issues, escalating complex matters when necessary.
Liaise with IT teams and vendors to resolve hardware and software‐related problems.
Vendor Coordination
Assist in managing vendor relationships, service providers, and IT contractors.
Help assess and recommend new technologies to improve existing systems.
Documentation & Reporting
Maintain accurate documentation for system configurations, maintenance logs, and troubleshooting guides.
Prepare and submit reports on IT performance, incidents, and project updates.
Key Skills and Requirements:
Education:
Diploma or Bachelor’s Degree in Computer Science, Information Technology, or related field.
Experience:
1–5 years of IT systems management experience, preferably within the hospitality industry.
Strong understanding of IT infrastructure, networks, servers, and storage systems.
Working knowledge of PMS and POS systems (Opera, Simphony, or similar).
Excellent troubleshooting and analytical abilities.
Effective communication and interpersonal skills.
Willing to provide after‐hours support on a rotational basis.
Preferred Skills:
Familiarity with cloud computing, cybersecurity practices, and IT compliance standards.
Knowledge of Opera and PBX systems.
Professional certifications such as CompTIA A+, Network+, or MCSA will be advantageous.
Who Should Apply:
Technically adept and service‐oriented professionals who enjoy combining hands‐on IT work with cross‐department collaboration.
Ideal for individuals seeking to contribute to a fast‐paced hotel environment where technology directly impacts guest experience.
We regret that only shortlisted candidate will be notified.
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8338 jobs in Singapore and 7166 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Royal Plaza On Scotts is currently hiring and seeking a IT Support Specialist (AWS/ Up to 4.5K) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Specialist (AWS/ Up to 4.5K) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Royal Plaza On Scotts adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Specialist (AWS/ Up to 4.5K) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Specialist (AWS/ Up to 4.5K) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your IT Support Specialist (AWS/ Up to 4.5K) interview at Royal Plaza On Scotts, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Royal Plaza On Scotts's products or services and be prepared to discuss how you can contribute to their success.
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