Responsibilities
- Provide onsite technical support for all hardware, system, and application issues under maintenance scope.
- Escalate complex or unresolved incidents to Maintenance Team Leader and inform Maintenance Manager accordingly.
- Respond promptly to service disruptions, system alarms, or performance anomalies.
- Perform daily system health checks and review logs to identify early signs of issues.
- Execute preventive maintenance activities and carry out corrective actions when required.
- Monitor system performance and tune systems or databases based on advisory or logs.
- Test and deploy OS patches, firmware upgrades, and software updates.
- Perform staging and implementation of hardware upgrades and COTS software patches.
- Support, troubleshoot, and maintain hardware devices including: Servers (e.g., Dell PowerEdge R750), Firewalls (e.g., FortiGate 1101E), Storage Devices (e.g., Dell EMC XT380/XT480), Switches (e.g., Cisco C9300), UPS & Power Management (e.g., APC Smart UPS, Rack PDU), KVM consoles, HSMs, NTP servers, and mobile computing devices.
- Manage and monitor platforms and applications such as: ArcGIS Server, IBM ACE + MQ, Kafka, MongoDB, MS SQL, WebSphere, Elastic Stack, etc.
- Security & Endpoint Tools: Symantec, Carbon Black EDR, CipherTrust, Fortify WebInspect, Keycloak.
- Monitoring & DevOps Tools: Grafana, Prometheus, GitLab Enterprise, Ansible, OpenShift, Red Hat Satellite.
Requirements:
- Diploma or Degree in Computer Science, Information Systems, or equivalent.
- Minimum 3 years of experience in IT system administration or infrastructure maintenance roles.
- Strong knowledge of Linux (RHEL) and Windows Server environments.
- Experience with backup systems (e.g., Dell EMC Data Domain, Avamar), firewalls, and enterprise-grade hardware.
- Familiar with container platforms (e.g., OpenShift), middleware (IBM ACE, WebSphere), databases (SQL, MongoDB), and cloud or hybrid integration platforms.
Desirable Skills
- Working knowledge of DevOps tools (Ansible, GitLab, SonarQube).
- Familiarity with security technologies (Keycloak, CipherTrust, FortiGate, WebInspect).
- Knowledge of ITIL processes for incident, change, and problem management.
- Willingness to work on-site, perform shift duties, or be on-call when required.
apply, please kindly email your updated resume to
Only shortlisted applicants will be notified.
APBA TG Human Resource Pte Ltd (14C7275) || Akshya R (R