IT Technical Support Engineer

Responsibilities:

• Provide support for PCs, laptops, Outlook, Windows, and macOS, including both software and hardware troubleshooting
• Assist with hardware support for desktops, notebooks, printers, scanners, and related peripherals
• Deliver high-quality technical support and ensure timely resolution of issues
• Perform basic IT maintenance tasks, such as cleaning disk drives and resolving issues with jammed laser printers
• Install and uninstall software on desktop PCs and laptops as required
• Perform any other ad-hoc tasks as assigned

Requirements:

• Minimum NITEC qualification in an IT-related discipline
• Basic understanding of computer hardware systems, including chipsets, memory modules, and peripherals
• Foundational knowledge of operating systems, software applications, and remote access systems
• Willingness to work in a healthcare environment.