Key Responsibilities
- Provide day-to-day IT support (hardware, software, networks, cloud platforms),
- Manage and maintain office IT infrastructure (devices, backups, access control, etc.)
- Lead internal technology projects (e.g., system rollouts, cloud migrations, process improvements)
- Design and deploy RPA workflows to automate repetitive business tasks
(using tools like UiPath, Power Automate, Automation Anywhere, etc.) - Work with AI tools and APIs (e.g., OpenAI, OCR, chatbots) to enhance productivity
- Integrate systems via APIs, low-code platforms, or scripting (e.g., Google Apps Script, Python)
- Create documentation and basic training for automated systems and IT processes
- Support IT security best practices and help maintain compliance
Required Skills & Experience
- Preferrably,2+ years in an IT support, technical operations, or automation role'
- MUST HAVE Strong IT knowledge: hardware/software troubleshooting, networking, cloud apps (Google Workspace, Microsoft 365)
- Hands-on experience with RPA tools (UiPath, Power Automate, Blue Prism, etc.)
- Familiarity with AI or automation APIs (e.g., OpenAI, OCR, language tools)
- Basic scripting or low-code experience (Python, PowerShell, VBA, or similar)
- Strong problem-solving and documentation skills
- Ability to manage multiple tech projects across departments