Jewellery Retail Associate Job Description
We are seeking a skilled Jewellery Retail Associate to join our team.
As a diamond specialist, you will work in a fast-paced retail environment, educating clients about diamonds and helping them choose ring designs and customization options.
- Product Knowledge: You should have extensive knowledge of jewellery products, including diamonds, gemstones, and precious metals.
- Visual Merchandising: You will be responsible for creating visually appealing displays that showcase our products and drive sales.
- Customer Experience: Providing excellent customer service is crucial in this role.
You will need to handle client interactions with professionalism and poise.
- Social Media: You may be required to create engaging content for our social media channels to promote our products and services.
- Housekeeping: Maintaining a clean and organized store environment is essential for providing an excellent customer experience.
- Retail Sales: You will be expected to meet or exceed sales targets by upselling and cross-selling products to clients.
- Selling: Your ability to sell products confidently and effectively is vital in this role.
- Good Communication Skills: Strong communication skills are necessary for working effectively with clients and colleagues.
- Attention to Detail: You must be able to pay attention to detail when handling client transactions and resolving issues.
- Ushering: You may be required to greet and assist clients as they enter the store.
- Accountability: You will be accountable for maintaining accurate records and reporting any discrepancies to management.
- Cashiering: Handling client transactions accurately and efficiently is essential in this role.
- Customer Satisfaction: Your goal should be to provide exceptional customer satisfaction by ensuring that all client needs are met.
- Team Player: You will be part of a close-knit team, so your ability to work collaboratively is crucial.
- Customer Service: Providing outstanding customer service is essential in this role.