Junior Desktop Engineer | Yearly renewable contract | Up to 2.8k | Bukit Timah
* Do Note: Red zone environment where personal phone is not allowed in the office area.
Locker will be given to store the phone
*Security Clearance required.
Responsible for the construction, testing, installation, operations & facility management of client platforms to meet agreed business needs & service levels.
Perform troubleshooting for client platform related problems.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
Provide timely status updates to relevant parties.
Perform service request related to client platforms.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Involve in client platform implementation/upgrade project.
Perform on research/evaluation of client platform tools.
Provide systems related technical advice to customers or project team.
Manage systems changes through change request process & provide status reports to the relevant parties.
Perform client platform related presales tasks.
Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
Propose and implement action plan when required.Established facility management standards/best practices to ensureoperation consistency across project/facility management teams.
We regret to inform that only shortlisted candidates will be notified.
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