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Urgent! Junior Desktop Support Engineer Job Opening In Singapore, Singapore – Now Hiring Collectius
Provide first-level (L1) technical support to end users via email, remote, and onsite assistance.
Troubleshoot and resolve hardware, software, and network‐related issues on desktops, laptops, and peripherals.
Install, configure, and maintain operating systems, applications, and IT equipment.
Manage user accounts, password resets, and access rights (e.g., Active Directory, Microsoft 365).
Perform patch management and routine updates for Windows and third‐party software.
Support IT onboarding and offboarding activities in line with compliance standards.
Maintain and update IT asset inventory, ensuring timely replacements when required.
Escalate unresolved or complex issues to senior IT staff or vendors.
Maintain accurate documentation of tickets and resolutions while delivering excellent user support.
Some maintenance and upgrade activities will be performed after office hours to ensure minimal impact on business operations.
Able to work independently as well as part of a team.
Key Skills & Qualifications
Experience:
At least 2 years of experience in desktop support or IT helpdesk is often required.
Technical Knowledge:
Basic understanding of Windows Operating Systems, Microsoft Office Suite, and fundamental networking concepts.
Communication:
Good communication skills to interact effectively with users.
Problem‐Solving:
Strong ability to troubleshoot and find solutions to IT challenges.
Requirements
Nitec / Higher Nitec / Diploma in Information Technology, Computer Science, or a related field.
1–2 years of IT or desktop support experience.
Good understanding of Windows OS, Microsoft Office / 365, and basic networking.
Familiarity with IT systems and hardware troubleshooting is a plus.
Strong communication skills, problem‐solving ability, and a customer‐focused mindset.
Eligibility to perform duties after office hours when necessary.
Benefits
Annual Leaves (capped to 18 days)
Compassionate Leaves (capped to 3 days)
Marriage Leave (3 days)
Birthday Leave (1 day)
Examination Leave (2 days)
Off‐In‐Lieu to credit if Public Holiday falls on a Saturday.
Group Hospitalization & Surgery, Group Term Life, Group Personal Accident & FWMI only insurance coverage.
Staff referral program fee of $500.00 for every successful referral (subjected to company's terms and conditions).
Salary increments after successful confirmation based on individual's performance.
1‐hour early release on a first and second Friday (max of 2 hours), if monthly target achieved.
Performance bonus.
Nearest MRT: Macpherson (walking distance within 5 minutes)
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Unlock Your Junior Desktop Potential: Insight & Career Growth Guide
Real-time Junior Desktop Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Junior Desktop in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2740 jobs in Singapore and 2354 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Junior Desktop roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Collectius is currently hiring and seeking a Junior Desktop Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Junior Desktop Support Engineer Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Collectius adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Junior Desktop Support Engineer Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Junior Desktop Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Junior Desktop Support Engineer interview at Collectius, research the company, understand the job requirements, and practice common interview questions.
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