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Urgent! Junior IT Support Job Opening In Singapore, Singapore – Now Hiring Hai Leck Holdings Limited
The specialist shall provide the following IT support requirements:
Problem isolation and subsequent problem determination up to second level support
Determine whether the computer-related problem is hardware, software, network connection, others
Resolve the problem if possible or elevate it to the appropriate technical support personnel/team by informing the Helpdesk
Service restoration, including workaround or replacement options
Swapping of machines when necessary while waiting for the service vendor’s arrival.
The Client will provide standard spares for the on‑site engineer to perform the swap
Troubleshoot and recover corrupted End User’s desktop software to the agreed standard desktop software level after all system hardware is repaired.
This Service is subject to conditions that the Client has the installation procedures and a full set of software to be installed
Provide basic set‑up and connectivity only of Client’s telephony system and Escalate to relevant party where appropriate.
Telephony‑related problems are defined and limited to making sure that the phone cables are properly connected to the voice ports of the desk panels
Configuration issues which need to be addressed within the client environment
Activities not included are non‑standard software consulting services and rollout activities, until which these software applications are approved to be in‑scope through variation/change orders
Asset management that includes, order fulfilment (e.g. order processing, receiving, closing), inventory, releasing, and disposal.
This covers desktops, computers, and computer peripheral
Attending to the day‑to‑day operations through a ticketing system, attending to walk‑in users, and related‑duties‑ad‑hoc tasks.
Responding to user’s IT‑related inquiry through the common mailbox and phone calls
Troubleshooting meeting room’s equipment such as the projector, audio and video system
IT On‑boarding and off‑boarding Client’s employees, e.g. providing IT requirements for new and existing employees and collecting/inventory of leaver’s IT assets
The job also involves configuring network printers, troubleshooting hardware issues, coordinating with third‑party vendors for repairs, and setting up and managing mobile devices (Android & iOS) within Client's system.
Preferably have one (1) year of relevant working experience
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Unlock Your Junior IT Potential: Insight & Career Growth Guide
Real-time Junior IT Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Junior IT in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6367 jobs in Singapore and 5533 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Junior IT roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Hai Leck Holdings Limited is currently hiring and seeking a Junior IT Support to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Junior IT Support Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hai Leck Holdings Limited adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Junior IT Support Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Junior IT Support typically include Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Junior IT Support, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Junior IT Support interview at Hai Leck Holdings Limited, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Hai Leck Holdings Limited's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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