Job Overview
Company
Data Connect Technologies Pte Ltd
Location
North East Community Development Council
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Job Description
Key Responsibilities:
- Assist with network infrastructure deployments: routers, switches, firewalls, and wireless equipment.
- Participate in client-facing implementation projects: site surveys, staging, on-site configuration, testing.
- Perform multi-vendor configurations: VLANs, routing protocols (OSPF/BGP), trunking, NAT, VPNs.
- Provide Level 1/2 support for network incidents, service requests, and hardware issues.
- Troubleshoot Layer 1–3 connectivity problems using tools like Wireshark, NetGain, ping/traceroute.
- Work with engineers and vendors to execute firmware upgrades, RMA replacements, and site cutovers.
- Maintain network diagrams, documentation, and configuration archives for handover.
- Support ITIL-based change requests and contribute to internal knowledge base and SOPs.
Job Requirements:
- Minimum 3 years' experience in network operations, support, or implementation.
- CCNA-certified (Cisco Certified Network Associate) or equivalent.
- Diploma or Degree in Information Technology, Computer Networking, or a related field.
- Hands-on experience with at least two networking vendors beyond Cisco (e.g., Fortinet, Aruba).
About Data Connect Technologies Pte Ltd
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