Job Description:
- Provide technical consultancy and support to internal sales teams, partners, and customers for networking solutions.
- Engage in presales activities including requirements gathering, solution design, implementation planning, testing, and deployment.
- Act as an on-site subject matter expert, addressing and resolving customers' technical requirements effectively.
- Handle technical operations such as incident response, issue escalation, and routine maintenance with a high level of professionalism.
- Ensure timely delivery of quality outcomes during both on-site engagements and post-deployment phases, in alignment with project scope and objectives.
Requirements:
- Diploma or Degree in Information Technology, Computer Engineering, or related fields; relevant IT certifications are an advantage.
- CCNA or equivalent certification is preferred.
- Fresh graduates are welcome.
- Strong troubleshooting skills in resolving network-related/Cyber incidents.
- Hands-on expertise with switching, routing, and Cyber-infra technologies.
- Excellent interpersonal, communication, and presentation skills.
- Passionate in latest Cyber trends and willingness to learn new technologies with a can do attitude.
Job Type: Contract
Contract length: 12 months
Benefits:
Work Location: In person