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Junior Technical Support Engineer Job Opening In Singapore, Singapore – Now Hiring Whale Cloud Technology


Job description

Responsibilities
Perform telecom product implementation, functional, interoperability, and acceptance testing (verify the required interfaces using Linux/UNIX/Windows Server high level languages).


Update and track tests results, issues and associated test frameworks in partnership with development team.


Define, create & execute manual and automated tests as needed for the entire business solution.


Identify, diagnose, report and assist development team in resolving defects and verifying bug fixes.


Taking ownership of technical issues, and working with our R&D to resolve more advanced issues when necessary.


Collaborate with global test team members to ensure clarity on deliverables, establish QA practices and promote knowledge transfer.

Provide feedback to improve the testability or design of an end‐to‐end business solution.


Facilitate communications between Customer teams, project manager and internal stakeholders.


Participate in peer reviews and inspection of requirements documents.

Participate in peer review of work products derived from requirements specification to ensure that the requirements were interpreted correctly.


Collaboration with R&D experts and staff members responsible for operations at the production site.


Sustainable Customer Relationship Management (defines specific customer demands and comply with the mint he product implementation, technical advice, etc.).


Job Requirements
Bachelor’s degree in Telecommunication/IT/Computer Science/Engineering/Mathematical discipline or relevant skills or equivalent professional experience.


SQL/Oracle/Linux certifications or college project that you are involved in is considered a plus.


Prefer candidates possessing commercial experience implementing software solutions on UNIX and Linux platforms.


Strong verbal and written communication skills.

Able to communicate with peers and management.


Ability to interact with diverse customers in a multi‐cultural environment.


Required language: English, Chinese (need to communicate with Chinese customers and teammates, also need to talk with customers and teammates who speak English).


Preferred Qualifications
Oracle (OCA)/Linux (SUSE) /Software Testing (ISTQB) or other related professional certifications.


Experience in creating test environments and knowledge of performance test tools and simulators.


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Required Skill Profession

Other General


  • Job Details

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Unlock Your Junior Technical Potential: Insight & Career Growth Guide


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Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Junior Technical in Singapore, Singapore, highlighting market share and opportunities for professionals in Junior Technical roles.

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Are You Looking for Junior Technical Support Engineer Job?

Great news! is currently hiring and seeking a Junior Technical Support Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Whale Cloud Technology adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Junior Technical Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Junior Technical Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Junior Technical Support Engineer Job Success

Whale Cloud Technology interview tips for Junior Technical Support Engineer

Here are some tips to help you prepare for and ace your Junior Technical Support Engineer job interview:

Before the Interview:

Research: Learn about the Whale Cloud Technology's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

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Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Junior Technical Support Engineer interview at Whale Cloud Technology, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Whale Cloud Technology's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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