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Urgent! Key Account Lead & Soft Services Site Manager Job Opening In Singapore, Singapore – Now Hiring KINGSFORCE MANAGEMENT SERVICES PTE LTD
Overview
The Soft Services Site Manager is the overall primary key account lead and main client liasion across all COMPANY's offices and sites in Singapore under SCOPE.
He/she will be responsible for overseeing the successful delivery and scope and contract, ensuring high-quality service delivery, client satisfaction, and operational efficiency.
This role will act as the primary point of contact for COMPANY, managing vendor relationships, budgets, HSSE and scope compliance, SLA/KPI delivery performance, and continuous improvement initiatives.
In its role as the Soft Services Site Manager, he/she is responsible for overseeing non-technical facility services, ensuring a clean, safe, and welcoming environment in line with contractual SCOPE, SLAs, KPIs and client expectations.
This role manages service delivery for cleaning, security, waste management, pest control, landscaping, and workplace experience and other soft services' SCOPE while driving efficiency, compliance, and continuous improvement.
Relevant working experience with COMPANY, Bukom, Jurong Island and/or other oil & gas/petrochemical experience is preferred.
Key Responsibilities includes (but not limited to):
Responsibilities
Serves as the primary Key Account Lead and main client liasion across all COMPANY's offices and sites in Singapore under SCOPE, ensuring service delivery that can comply with a contractual SCOPE, SLAs and KPIs, site HSE and quality standards.
Lead and supervise soft services operations and Soft Services' team across COMPANY's offices and site in Pulau Bukom Island and mTower, including cleaning, catering (work closely with the appointed food catering services provider and/or other COMPANY's appointed suppliers), waste management, and front-of-house services and occasional events management.
Ensure proper Soft-services documentation and adherence to the established change management controls for the site.
Ensure service providers (in-house employees or third party outsourced subcontractors) to comply with SCOPE, SLAs, KPIs, site HSE and quality standards, to drive cost-savings initiatives and high-standard service SCOPE delivery.
Manage budgets, costs, and supplier contracts for soft services, optimizing value without compromising standards.
Drive and Implement innovation and sustainability initiatives (e.g., green cleaning, recycling programs).
Act as the primary liaison for client feedback on workplace experience and service adjustments.
Acts as the Key Account Lead in ensuring compliace with HSSE regulations, on-time client reporting, service reviews, monitor financial performance, budgets, contract SCOPE performance.
Prepare and present performance reports and business reviews to stakeholders.
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Unlock Your Key Account Potential: Insight & Career Growth Guide
Real-time Key Account Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Key Account in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3550 jobs in Singapore and 3092 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Key Account roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! KINGSFORCE MANAGEMENT SERVICES PTE LTD is currently hiring and seeking a Key Account Lead & Soft Services Site Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Key Account Lead & Soft Services Site Manager Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at KINGSFORCE MANAGEMENT SERVICES PTE LTD adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Key Account Lead & Soft Services Site Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Key Account Lead & Soft Services Site Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Key Account Lead & Soft Services Site Manager interview at KINGSFORCE MANAGEMENT SERVICES PTE LTD, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the KINGSFORCE MANAGEMENT SERVICES PTE LTD's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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