Job Overview
Category
Operations Specialties Managers
Job Type
FULL_TIME; PERMANENT
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Job Description
Key Responsibilities
Develop trust relationships with a portfolio of major clients Acquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
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