L1 Network Engineer
Network and Security Equipment Management:
- Support and manage routers, switches, firewalls, Intrusion Detection/Intrusion Prevention System, VPN gateways, proxies, Wire Lan Controllers, Network Access Control appliances, load balancers, Network Management System, other network and firewall devices.
- Perform day-to-day network and security operations, including monitoring and managing network infrastructure.
Incident and Problem Management:
- Respond to network incidents according to severity levels and meet service level requirements.
- Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.
- Adhere to incident management workflows and procedures.
Documentation and Reporting:
- Maintain and update network diagrams, configuration records, inventory, RMA records, and incident reports.
- Provide timely and accurate reports on network performance, capacity planning, and incident analysis.
Collaboration and Coordination:
- Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers.
- Participate in transition planning and support the onboarding of network and security systems.
Compliance and Training:
- Ensure compliance with company policies, information security guidelines, and health and safety regulations.
- Provide continuous training to enhance knowledge and skills in network administration and management.
Skills:
- Strong technical knowledge of network and security systems.
- Excellent problem-solving and decision-making skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Ability to work on standby, including nights, weekends, and holidays.
- On standby and contactable 24/7 for support and escalation.
L2 Network Engineer
Network and Security Equipment Management:
Support, configure, and troubleshoot advanced networking systems including:
Cisco ACI (Application Centric Infrastructure) — fabric policies, tenants, bridge domains, EPGs, contracts, etc.
- Layer 2/3 switches, routers, firewalls (Cisco ASA, Palo Alto), VPNs, IDS/IPS, proxies, WLCs, NAC, load balancers (F5), and NMS tools.
- Perform advanced diagnostics, root cause analysis, and lifecycle management of Cisco ACI fabric.
- Assist with network architecture reviews and make recommendations for improvements and scalability.
Incident and Problem Management:
- Lead troubleshooting and resolution of complex network incidents, particularly in data center environments using Cisco ACI.
- Act as escalation point for L1 engineers and mentor junior team members.
- Participate in post-incident reviews and RCA (Root Cause Analysis) documentation.
- Contribute to developing proactive monitoring and incident response strategies.
Interested applicants, please Email,
Fabian Ling Tuong Liing
R
Recruit Express Pte Ltd
EA Licence No: 99C4599
We regret that only shortlisted candidates will be contacted.