Role : L1 Engineer (Based in Changi)
Working Hours : 8:30 am to 9:00 pm (Mondays to Fridays)
Location : Changi
Type of Role : Contract (1 + 1 year) (Must commit to this duration) (Conversion to Permanent)
Remuneration : $3,500 + $300 (mobile and transport allowance)
Remuneration : Completion Bonus: 1st year - $2,350 (payable on 31 March 2026 - subject to contract completion and individual performance)
Remuneration : Completion Bonus: 2nd year - $3,500 (payable on 31 March 2027 - subject to contract completion and individual performance)
Start Date : OCT 2025 (G50 Security Clearance required, process takes about 1 month)
Primary Responsibilities
- Network Monitoring: Use tools such as SolarWinds and CA for network health checks and issue detection.
- Basic Troubleshooting: Execute basic network commands like ping and tracert for connectivity diagnosis.
- Physical Checks: Perform on-site hardware inspections and physical verification of network devices.
- Escort Duties: Accompany vendors, project teams, and personnel for preventive maintenance (PM), project deployments, ad-hoc visits.
- File Transfers: Assist the server team with secure file transfers as needed.
- Asset Management: Maintain and update the HTX master asset list and prepare and update the quarterly End of Support Life (EOSL) report (asset dashboard).
Onboarding & Offboarding
Onboarding: Coordinate onboarding for new engineers, including security clearance, access pass issuance, laptop and equipment provisioning.
- Security clearance
- Access pass issuance
- Laptop and equipment provisioning
Offboarding: Manage the offboarding process for departing engineers, including exit form tracking and follow-up, retrieval of issued assets.
- Exit form tracking and follow-up
- Retrieval of issued assets
Visitor Clearance
- Submit and monitor SPS visitor clearance requests.
- Ensure timely follow-up and coordination for approvals.
To note:
- There are 1 main HQ site and 28 remote sites.
- Support hour is from 8.30am till 6pm for all the sites (except for HQ site).
- Support at HQ site may require the support personnel to stay up till 9pm (up till 3 times a week).
- Support team for Item 1- 8 will be located at 3 separate locations (except for item 4).
- For Item 4, support team will need to perform escorts at 1 main HQ site and 28 remote sites (up to 8 sites per day)
Requirements
- Minimum 1 year experience in networking, basic troubleshooting experience.
- Preference will be given to candidates residing in eastern part of Singapore: Bedok, Tampines, Pasir Ris etc.
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