Location: Island-wide (Have to be comfortable to be deployed)
Salary: Up to $4500 (depending on qualification & experience)
Duration: 1 year contract (renewable)
Working Hours: Mon - Fri 8.30am - 6pm
Responsibilities:
- First contact point for customers,
- Provide prompt assistance to customers, addressing a range of IT topics and issues.
- Ensure that software, licenses and operations comply with standards.
- Performed Desktop Support services to users
- Receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
- Perform imaging/re-imaging
- Perform asset inventories
- Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
- Updates Incident records
Requirement
- Min Nitec/ Diploma with at least 1 year of desktop support experience
- Have at least 1 of the following certs: CompTIA A+/ CompTIA Security/ CompTIA Network+/ Microsoft Certified: Windows Client OR Microsoft Certified: Managing Modern Desktops.
- Immediate/ short notice starter preferred
Interested applicants kindly Contact Rudy at or click APPLY NOW
*We regret to inform you that only shortlisted candidates will be notified
Rudy Lee (R
RecruitFirst Pte Ltd (E.A.13C6342)