L1 Network Engineer

Key Responsibilities

• Perform network implementation tasks based on scripts and procedures provided by L3 Network Engineers.
  
  
• Escort and support L3 engineers during on‑site data center changes and activities.
  
  
• Monitor network alarms and clear tickets in coordination with L3 engineers.
  
  
• Escalate circuit and connectivity issues to Telco providers and follow up on resolution.
  
  
• Provide hands‑on assistance in physical installations (e.g., cabling, device power‑up, console access) when required.
  
  
• Maintain implementation records and update documentation as instructed.
  
  
• Support routine checks and operational tasks to ensure network health and availability.
  
  

Requirements

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
  
  
• 1–3 years of experience in IT infrastructure or network support roles.
  
  
• Basic understanding of network concepts (e.g., TCP/IP, routing, switching).
  
  
• Willingness to work night job as network changes required to be after office hours.
  
  
• Able to travel to data centre’s
• Certifications like CCNA or basic Firewall certifications (Checkpoint, Palo Alto)

Preferred Skills

• Experience in supporting enterprise networks in data center environments.
  
  
• Familiar with logging into and navigating Access Controllers (ACs) for performing configurations, monitoring, and diagnostics.
  
  
• Experience with configuring and troubleshooting routers, switches, and firewalls (Cisco, Arista, or equivalent).