Overview
- 1 year outsourced contract
Job Responsibilities
To provide 24 x 7 support for Data Center running on 12 hours shift
Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
Resolving the incident/problem onsite.
Escalating unsolvable problems and service requests to the System and/or Software Engineer and reporting the escalation to the Project Manager.
Generating the relevant administrative records and reports.
Introducing and integrating new technologies into existing environments.
Applying operating system updates, patches, and configuration changes.
Adding, removing, or updating user account information, resetting passwords, etc.
Answering technical queries
Maintaining the configuration of the system.
To implement Service Request and Change Request
Contacting OEM/Vendor for technical support
Able to work shift including weekends and public holidays.
Period
1 year outsourced contract
Working Hours
12 hours rotating shift (work 2 days, rest 2 days) (8pm-8am or 8am-8pm)
Salary
2700 - 3800 + Shift allowance 350
Location
Ang Mo Kio
Job Requirements
Possess at least a Diploma in Computer Science/Electronics/IT or equivalent
Minimum 1 year of relevant working experience in IT infrastructure operation
Special Knowledge or Skills
Preferably with Microsoft Certification and/or ITIL certification.
Good Knowledge of following products will be advantageous:
Linux
Unix
Active Directory/DNS
Microsoft Azure Stack
Microsoft Windows
Commvault Backup and Recovery
Symantec Endpoint Protection
ITIL certification will be an advantage.
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
(Registration no: R )
Please ensure that applications sent through email are no bigger than 1Mb. We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd
(EA License Number:
97C4832 )
160 Robinson Road, #13-07/08/09 SBF Center, Singapore
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