L1/L2 Desktop Engineer - 12 Months Agency Contract

Job Responsibilities:

• Perform Desktop Support services to user
• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
  
  
• Perform imaging/re-imaging
• Perform asset inventories
• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
• Updates Incident records
• Creates and updates work instructions (where necessary)
• Document standards and procedures (where necessary)

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

Toh Wen Qi, Celeste | REG No : R

PERSOL SINGAPORE PTE LTD | EA License No : 01C4394

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