L1/L2 Desktop Engineer - 12 Months Agency Contract

Job Responsibilities:

• Perform Desktop Support services to user
• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
  
  
• Perform imaging/re-imaging
• Perform asset inventories
• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
• Updates Incident records
• Creates and updates work instructions (where necessary)
• Document standards and procedures (where necessary)

Interested parties, please click the Apply Now below AND apply via the GO portal.

We regret that only shortlisted applicants would be notified.

Toh Wen Qi, Celeste | REG No : R

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

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