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L2, Network Engineer Job Opening In Central Singapore Community Development Council – Now Hiring VIEWQWEST PRIVATE LIMITED


Job description

We are seeking a skilled Level 2 Network Engineer to join our Managed Services Team, supporting enterprise IT infrastructure with a focus on IT Service Management (ITSM) principles.

This role requires strong expertise in troubleshooting, configuring, and maintaining a range of network platforms while leveraging Jira Service Management for ticketing, change requests, and incident response.

You will act as a technical escalation point for the Service Desk (Level 1) and work closely with vendors, service delivery teams, other escalation teams to ensure optimal network performance, security, and service availability.

Responsibilities

ITSM & Service Operations

  • Incident & Problem Management: Handle escalated tickets in Jira, ensuring SLA compliance.

  • Change Management: Review and implement network changes with proper risk assessment and approval.

  • Configuration & Release Management: Maintain network configurations and update documentation in Confluence.

  • Service Request Fulfilment: Respond to network-related service requests within defined SLAs.
  • Root Cause Analysis (RCA): Conduct in-depth troubleshooting for recurring issues.

Network Support & Troubleshooting

  • Monitor and resolve issues across supported platforms, including firewalls, switches, APs, SD-WAN, and security appliances.

  • Work with Cato Cloud security alerts to mitigate network threats.

  • Diagnose connectivity issues affecting LAN/WAN, wireless, and SD-WAN networks.

  • Collaborate with vendors and Level 3 engineers for complex issue resolution.

  • Ensure proactive monitoring and alerting using appropriate tools.

Network Configuration & Optimization

  • Perform firewall policy management (Palo Alto, Cato).

  • Manage enterprise wireless networks (Cisco, Unifi, Aruba, Huawei).

  • Configure switching and routing (Cisco, Aruba, Arista, Unifi, Uniquiti).

  • Support SD-WAN deployments (Huawei, Palo Alto, Cato).

  • Assist in IPS/IDS security tuning (Tipping Point, TM Apex).

Documentation & Process Improvement

  • Maintain accurate network documentation within the knowledgebase system.

  • Create detailed troubleshooting guides for Level 1 support.

  • Provide knowledge-sharing sessions for junior engineers.

Required Skills & Qualifications

Technical Skills

  • Hands-on experience with:

  • Firewalls & Security: Palo Alto, Cato, Trend Micro

  • Wireless & APs: Unifi, Cisco, Aruba, Huawei
  • Switching & Routing: Cisco, Aruba, Arista, Unifi, Uniquiti
  • SD-WAN: Huawei, Palo Alto, Cato
  • IPS/IDS Security: Tipping Point, TM Apex

  • Strong understanding of TCP/IP, VLANs, VPNs, BGP, OSPF, and MPLS

  • Experience working with ITSM tools (Jira Service Management) is a plus

  • Familiarity with automation tools (Ansible, Python, or Bash) is a plus

Soft Skills

  • Strong analytical and problem-solving skills
  • Ability to communicate clearly with both technical and non-technical stakeholders
  • Experience working in a 24/7 managed service environment

Certifications (Preferred but Not Required)

  • CCNP / CCNA (Cisco)
  • PCNSE (Palo Alto)
  • HCIP / HCIA (Huawei)
  • Aruba Certified (ACSA, ACSP)
  • ITIL Foundation (IT Service Management)

Required Skill Profession

Other General


  • Job Details

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Unlock Your L2 Network Potential: Insight & Career Growth Guide


Real-time L2 Network Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for L2 Network in Central Singapore Community Development Council, Singapore, highlighting market share and opportunities for professionals in L2 Network roles.

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1762 Jobs in Central Singapore Community Development Council
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Download L2 Network Jobs Trends in Central Singapore Community Development Council and Singapore

Are You Looking for L2, Network Engineer Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at VIEWQWEST PRIVATE LIMITED adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for L2, Network Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for L2, Network Engineer?

Key qualifications for L2, Network Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for L2, Network Engineer?

To improve your chances of getting hired for L2, Network Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for L2, Network Engineer Job Success

VIEWQWEST PRIVATE LIMITED interview tips for L2, Network Engineer

Here are some tips to help you prepare for and ace your L2, Network Engineer job interview:

Before the Interview:

Research: Learn about the VIEWQWEST PRIVATE LIMITED's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your L2, Network Engineer interview at VIEWQWEST PRIVATE LIMITED, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the VIEWQWEST PRIVATE LIMITED's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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