Overview
Aspiring IT Recruiter | Passionate About Connecting Tech Talent
Job Title
Aspiring IT Recruiter | Passionate About Connecting Tech Talent
Company : Ridik CLPS
Experience : 3–5 years
Job Description
We are seeking an experienced
L2 Production Support Engineer
with strong expertise in
Linux shell scripting, Oracle, and banking domain support .
The role requires providing
24x7 rotational support
to ensure stability, continuity, and availability of critical applications.
Key Responsibilities
Provide L2 production support with proactive monitoring and issue resolution.
Manage incident lifecycle, problem lifecycle, and PMR processes.
Handle change management, releases, and deployments.
Perform root cause analysis and provide both temporary and permanent solutions.
Coordinate with L3/development teams to implement fixes and enhancements.
Skills & Tools
Hands-on with ITRS, Autosys, AppDynamics, ServiceNow, UDeploy.
DevOps or programming experience is a plus.
ITIL certification preferred.
About CLPS RiDiK
RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce.
With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth.
Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact.
Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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