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L2 Production Support (Java/24 Hrs Shift) Job Opening In Braddell Hill – Now Hiring NETS


Job description

Position Overview

The incumbent will assist in operational tasks such as 24x7 day-to-day support, ensure stability of environments, monitor alerts, and perform incident and problem management.

The incumbent will also participate in application deployments and assist external parties, e.g. addressing regular production related queries and RFIs from MAS, banks, auditors and other BCS users.

Key Responsibilities

  • Primary responsible to handle all Incident tickets that are raised, through to closure
  • Troubleshoot, diagnose and resolve application-related issues reported by Users, ensuring timely resolution and minimal impact on productivity
  • To conduct root cause analysis of an issue and post-mortem to identify and prevent the same issue happening in future
  • Documenting the solutions and workarounds for future reference
  • Collaborate with various teams, including Developers and Infrastructure teams to resolve complex issues and implement long term solutions
  • Assist in Operational tasks such as day-to-day support
  • Escalate critical and unresolved issues to higher level support teams and actively follow up on the progress until the problem is resolved
  • Report status and progress to technical lead/manager on a regular basis
  • Work with the technical lead/manager to ensure the technical support provided to users/testers is within the agreed SLA (24 x 7)
  • Maintain a positive mindset to provide continuous support and the application of tools for monitoring, management and optimization of support
  • Participate in enhancement of the applications (including documentation and testing)
  • Present and provide regular updates on work matters to team and users / customers
  • Prepare/ update the relevant documentations related to the project / change appropriately
  • Support application testing investigations in testing environments
  • Support annual industry testing, testing regulatory requirements, VAPT (Vulnerability Assessment Pen Test), APT (Application Pen Test), APIPT (API Pen Test) in testing environments and production environments
  • Assist in deploying applications to testing and production environments
  • Perform standby duty (24x7) on rotational basis

Requirements

  • Bachelor's degree in Computer Science/ Engineering or its equivalent
  • Good understanding of Software Development Life Cycle (SDLC)
  • Good analytical and problem-solving skills
  • Good oral and written communication skills
  • Ability to work under pressure and to handle tight SLAs
  • Self-motivated, self-starter and fast learner with ability to work independently and within a team
  • Technically sound with at least 3 years of hands-on experience in Java, J2EE/JEE, Oracle, SQL/ PLSQL, Jasper report, APIs (RESTful and SOAP) and/or XML.

    Basic understanding of Solaris and/or Linux OS such as RHEL would be required.

  • Having Unix shell scripting, RedHat Ansible knowledge, experience in AWS applications (CloudWatch, S3, RDS, EKS), IBM Connect Direct, IBM MQ, API Gateway, Apache Ignite, Solace PubSub+, ELK, micro services & containers, cloud-based architecture and/or DevSecOps technologies is a plus.

  • Experience in Spring 4.x / 5.x / 6.x and Struts 2.x frameworks, SpringBoot and/or SpringBatch would be added advantage.

  • Domain knowledge of Financial Clearing and Payment Systems and ISO20022 standard is a plus.

Required Skill Profession

Other General


  • Job Details

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Unlock Your L2 Production Potential: Insight & Career Growth Guide


Real-time L2 Production Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for L2 Production in Braddell Hill, Singapore, highlighting market share and opportunities for professionals in L2 Production roles.

2394 Jobs in Singapore
2394
4 Jobs in Braddell Hill
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Download L2 Production Jobs Trends in Braddell Hill and Singapore

Are You Looking for L2 Production Support (Java/24 Hrs Shift) Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NETS adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for L2 Production Support (Java/24 Hrs Shift) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Braddell Hill. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for L2 Production Support (Java/24 Hrs Shift) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for L2 Production Support (Java/24 Hrs Shift) Job Success

NETS interview tips for L2 Production Support (Java/24 Hrs Shift)

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Before the Interview:

Research: Learn about the NETS's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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Final Thought:

To prepare for your L2 Production Support (Java/24 Hrs Shift) interview at NETS, research the company, understand the job requirements, and practice common interview questions.

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