Urgent! L2 Support Engineer Job Opening In Singapore, Singapore – Now Hiring AMARIS GROUP SA
Overview
Amaris Consulting
is an independent technology consulting firm providing guidance and solutions to businesses.
With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries.
Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering.
We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential.
Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
At Amaris, we strive to provide our candidates with the best possible recruitment experience.
We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible.
Here’s what our recruitment process looks like:
Brief Call : Our process typically begins with a brief virtual/phone conversation to get to know you! The objective?
Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews
(the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position).
During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role.
We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you.
Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study : Depending on the position, we may ask you to take a test.
This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company.
That is why we have to adapt accordingly, and the process may differ slightly at times.
However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!
About the job
About the Job
Provide second-line investigation and diagnosis for IT incidents and service requests
Resolve and close incidents/service requests as per procedures and timelines
Escalate unresolved issues within agreed service levels
Ensure incident tickets are updated at all times until resolution
Liaise with clients, internal support groups, and third-party providers as needed
Perform PC staging and hardware/software setup
Execute IMAC (Install, Move, Add, Change) operations
Conduct regular maintenance and support for hardware and software
Troubleshoot and resolve PC incidents and VIP requests
Coordinate with Service Desk for hardware repair requests
Assist local Server Team during server maintenance activities
Provide support during special events and conferences
Support Connected Backup client tools
Provide basic local network support or assist centralized Network team
About you
Experience with Level 2 IT support for hardware, software, and network-related issues
Proficiency with ticketing tools (e.g. ServiceNow) and managing incident lifecycles
Knowledge of Windows OS, Microsoft Office suite, and Active Directory
Familiarity with backup tools and standard IT asset management procedures
Basic understanding of networking (IP, DNS, VPN) and troubleshooting connectivity issues
Academic background: technical degree or engineering school in IT or related field
You are customer-focused, organized, and able to prioritize tasks efficiently under pressure
Why Amaris?
At Amaris Consulting, we believe in creating a thriving, positive workplace where every team member can grow, connect, and make a real impact.
Here’s what you can expect when you join our dynamic community:
Global Diversity : Be part of an international team of 110+ nationalities, celebrating diverse perspectives and collaboration.
Trust and Growth : With 70% of our leaders starting at entry-level, we’re committed to nurturing talent and empowering you to reach new heights.
Continuous Learning : Unlock your full potential with our internal Academy and over 250 training modules designed for your professional growth.
Vibrant Culture : Enjoy a workplace where energy, fun, and camaraderie come together through regular afterworks, team-building events, and more.
Meaningful Impact : Join us in making a difference through our CSR initiatives, including the WeCare Together program, and be part of something bigger.
Equal opportunity
Amaris Consulting is proud to be an equal opportunity workplace.
We are committed to promoting diversity within the workforce and creating an inclusive working environment.
For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics.
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Unlock Your L2 Support Potential: Insight & Career Growth Guide
Real-time L2 Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for L2 Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6726 jobs in Singapore and 5926 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in L2 Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! AMARIS GROUP SA is currently hiring and seeking a L2 Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: L2 Support Engineer Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AMARIS GROUP SA adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a L2 Support Engineer Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for L2 Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your L2 Support Engineer interview at AMARIS GROUP SA, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the AMARIS GROUP SA's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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