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Key Responsibilities:
- Perform administration and support for Cisco, Fortinet, F5, Aruba, Palo Alto network environments.
- Hands‑on experience with network platforms including ACI, Cisco, Arista, F5, Check Point, Palo Alto, and Huawei.
- Patch Management & Vulnerability Management – plan, assess, deploy, and troubleshoot firmware upgrades and patches (Mandatory).
- Handle troubleshooting related to patching/firmware upgrade issues (Mandatory).
- Execute patching and rollback strategies for network and firewall devices.
- Work with patch management tools like NetBot and similar platforms.
- Automate pre‑ and post‑patching tasks where possible.
- Conduct BIOS and firmware upgrades across network devices.
- Strong knowledge of Cisco platforms is required.
- Analyze and interpret network flows for troubleshooting and performance optimization.
- Solid experience with DNS, DHCP, and IPAM.
- Advanced knowledge of:
- Switching: VLAN, Bundling Mechanisms, Ethernet, STP variants.
- Routing: BGP, OSPF, EIGRP.
- Security: Standard and Extended Access‑lists.
- Perform log monitoring and maintenance activities.
- Ensure consistent documentation of SOPs, inventory, and SLA reporting.
Skills & Qualifications:
- Experience: 10–15 years in Network and Firewall Administration.
- Certifications: CCNP Certification is mandatory.
- Proven expertise in troubleshooting and incident resolution at L3 level.
- Excellent verbal and written communication skills.
- Strong interpersonal and stakeholder management capabilities.
- Experience working in SLA‑driven environments with multiple customers/stakeholders.
- Hands‑on leadership – this role is not just people management.
- Analytical thinking and problem‑solving mindset.
- Ability to manage and deliver continuous improvements in operations.
- Promote team cross‑skilling and knowledge sharing.
- Flexibility to work in dynamic and changing environments.
- Willingness to work weekends as per roster and provide off‑hours support during weekdays as needed.
- (Compensatory off will be provided for weekend work.)
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries: IT Services and IT Consulting
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