We are seeking a highly skilled and experienced
L3 Production Support Engineer
to provide reliable and timely support for AML (Anti-Money Laundering) systems.
The ideal candidate will have strong banking domain expertise, technical proficiency, and a proven track record in delivering high-quality system enhancements and fixes in a production environment.
Key Responsibilities
Deliver consistent, high-quality enhancements and changes to AML systems in production, addressing BAU (Business-As-Usual) issues.
Provide reliable Level 3 investigative and fix-it support for AML applications.
Support System Integration Testing (SIT) and User Acceptance Testing (UAT) phases with strong technical and functional input.
Proactively identify and escalate critical delivery blockers with clear context and propose viable solutions or workarounds.
Ensure adherence to DevOps change processes and production deployment standards.
Required Skills & Experience
Functional and technical delivery of 2-3 years experience in the banking domain.
Hands-on experience with: Oracle SQL / PL-SQL; Java; Unix shell scripting; DevOps tools (e.g., Bitbucket, Jenkins); Job scheduling tools (e.g., Control-M); Change management tools (e.g., Aldon)
Implementation experience with AML applications such as Fircosoft, Actimize, or Detica.
Excellent problem-solving skills and ability to work under pressure in a production support environment.
At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact.
Cognizant (Nasdaq: CTSH) engineers modern businesses.
We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world.
Together, we're improving everyday life.
See how at or @cognizant.
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