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Urgent! L3 Production Support Job Opening In Singapore, Singapore – Now Hiring D L RESOURCES PTE LTD

L3 Production Support



Job description

Roles & Responsibilities

Key responsibilities:

  • As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in production environment and support development for CRs.
  • Update Jira, Confluence with change details.

  • Coordinate with peer developers, Platform team to get solution reviewed, code reviewed.

  • Diagnose problems raised by level 2 support / service recovery.

  • Coordinate with testing team to ensure defects are addressed on priority.

  • Participate in daily defect triage meetings, Code handover sessions and other Agile ceremonies.

  • Ensure code merged on regular basis to git.

  • Take end-to-end ownership on production defect fixing until released to production.

  • Guide and manage offshore team.

  • Perform root cause analysis for major incidents
  • Interface with the development teams, business teams, Level 2 teams, Shared services teams and other teams to achieve desired results.

Key Skills:

  • SQL, Maria DB, Splunk, Junit, Mockito
  • Red Hat Linux, Shell Script, Java, React JS
Tell employers what skills you have
MVC
Confluence
Web Services
Web Application Support
Design Patterns
Agile
Root Cause Analysis
Service Recovery
JUnit
Red Hat Linux
Production Support
SQL
Core Java
JIRA
Application Support
Angular
Java
API
J2EE
Software Development


Required Skill Profession

Other General



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