Large Enterprise Account Executive

Job description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions.

Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

**Job Description**

**By applying to this position, please understand that you are not applying to an active current opening at Sprinklr, but you are adding yourself to a talent pool.

We use talent pools to connect with potential candidates for future opportunities.

Please see the job description below to see what we typically look for when hiring for a Large Enterprise Account Executive.

We look forward to connecting with you, and thank you for your interest in a position at Sprinklr!**

At Sprinklr, we’re in the business of making people happier.

Our revolutionary platform helps companies create better experiences that make customers happier at every turn — and every day, we bring career experiences to life that mirror that same sense of passion and purpose.

**What You’ll Do**

+ You will be identifying, negotiating and closing big deals in a defined territory.

You will be working with CMOs, CTOs, COOs, CIOs, EVPs, and SVPs of some of the biggest brands in the world.

You will be working with them to build solutions that allow them to win.

We are customer obsessed.
+ You will be called upon to utilize superior salesmanship to develop sales opportunities and identify the necessary decision-makers and influencers of the prospective deal.

We believe it is OK, be fearless.
+ You will listen, identify and understand clients/prospective clients needs and deliver to their expectations.

You will be able to build relationships with multiple stakeholders and influence them in a positive way.

Helping others succeed makes us happy.
+ You will actively seek out new sales leads and business opportunities through active networking and utilizing business referrals.

We passionately, genuinely care.
+ You are hugely curious will constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue.

We believe that every human has the potential to be amazing.

Keep learning.

AND be curious: we are constantly looking for ways to enhance knowledge of our industry, market and competitors to provide the sales edge to close business and generate revenue.
+ You will seek feedback at every opportunity so you can be the best you can be.

You will seek this from leaders, peers and clients.

We do the right thing always and take extreme pride in who we are, what we build and what we do.

AND, we are led by character

**Who You Are & What Makes You Qualified**

+ You will have a proven track record of closing million-dollar software deals in Singapore and SEA
+ You will be possessing excellent business communication
+ You are one to the top 5% of the salespeople in your current company/division.

You have a track record of being one of the best.

You are someone who pursues your passions with energy and commitment.

We never, ever give up.
+ You are incredibly inquisitive (we are in a very fast-moving industry, and you must have a nimble mind to keep up) and have a work ethic second to none.

Every human has the potential to be amazing.

Keep learning.

AND we are coachable.
+ You’ve got 5-8 years of enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating a complex & enterprise-wide SaaS deals.

We are customer obsessed.
+ You’ve been successful in building relationships – Sprinklr is a best-in-class solution, but we’ve succeeded because we genuinely care about how we make people feel.

You share the same values, know that relationships are everything and can use these to identify and develop new business opportunities.

We passionately, genuinely care.
+ You love the Customer Experience revolution! It’s not just social, it’s the entire relationship between global brands and consumers that’s changing, and as social interactions evolve in importance, Sprinklr is right in the middle of it.

Your desire and ability to embrace this change and understand how social media platforms can impact the various functions of a large organization is critical.

We do the right thing always, and take extreme pride in who we are, what we build and what we do.

**We focus on our mission** : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers.

Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve.

Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights.

Sprinklr is here to do three things:

+ Lead a new category of enterprise software that we call Unified-CXM.

+ Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
+ Create a culture of customer obsession, with trust, teamwork and accountability.

**We believe in our product** : Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase.

That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer.

While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

**We invest in our people** : We offer a comprehensive suite of benefits designed to help each member of our team thrive.

Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it.

We offer you and your family voluntary healthcare coverage in countries where applicable.

We believe it is important to take time off – it is essential for your mental and physical wellbeing.

We provide Sprinklrites with paid time off to recharge and spend time with loved ones.

We want to grow our talent with purpose.

Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here (https://sprinklrbenefits.com/) .

To learn more about all-things-Sprinklr, visit our candidate resource hub here (https://www.sprinklr.com/candidate-page/) .

**Why You'll Love Sprinklr:**

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter.

At Sprinklr, we passionately, genuinely care.

For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

**We focus on our mission:** We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier.

Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation.

Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world.

At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

**We invest in our people:** At Sprinklr, we believe every human has the potential to be amazing.

We empower each Sprinklrite in the journey toward achieving their personal and professional best.

For wellbeing, this includes daily meditation breaks and virtual fitness.

We have continuous learning opportunities available with LinkedIn Learning and more.

**EEO - Our philosophy** : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment.

We fervently believe every employee matters and should be respected and heard.

We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.



Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws.

We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process.

To request an accommodation, please work directly with your recruitment coordinator or recruiter.

**Warning about Recruiting Scams:** Please be vigilant for recruiting scams impersonating Sprinklr.

Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process.

Sprinklr will also never pay in Bitcoin or send email communications from our executives.

Please review (https://consumer.ftc.gov/consumer-alerts/2023/08/scammers-impersonate-well-known-companies-recruit-fake-jobs-linkedin-other-job-platforms) the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

External Field

We’re excited that you’re interested in joining Sprinklr!

Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier.

That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.

Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others.

We value and celebrate diversity and fervently believe every employee matters and should be respected and heard.

We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.

Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process.

If you have a disability or special need that requires accommodations, please let us know by filling out this form (https://forms.office.com/r/hzDnhjYCJf) .

Required Skill Profession

Other General