Urgent! Lead, Customer Data Insights Job Opening In Singapore, Singapore – Now Hiring Prudential Assurance Company Singapore
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Job Summary
The Head of Growth and Insights Department is a pivotal leadership role responsible for unearthing business opportunities and designing growth strategies through advanced data analytics.
This individual will take a hands-on approach to analyzing large and complex datasets, identifying trends, issues, and opportunities, and translating these insights into actionable business propositions.
Key Responsibilities
Lead the Growth and Insights Department, managing, coaching, and inspiring a team of 2 direct reports.
Perform deep, hands-on analysis of data using advanced analytics tools (e.g., SQL, Python, R, Tableau, Power BI, or similar).
Identify business trends, customer behavior patterns, and emerging issues or opportunities within vast datasets.
Translate complex data findings into compelling business propositions, actionable recommendations, and meaningful strategies.
Support campaign owners to optimize repurchase and retention campaigns based on data-driven insights to drive customer loyalty and increase revenue.
Develop and refine product positioning, repurchase and retention strategies using a combination of internal analytics, external data, market and desktop research, and direct customer research.
Collaborate cross-functionally with marketing, product, distribution, customer experience (customer research), and executive teams to align insights and strategies to business objectives.
Present analysis and proposals clearly and persuasively to both technical and non-technical stakeholders, enabling data-driven decision-making at all levels.
Foster a culture of curiosity, continuous learning, and innovation within the department.
Monitor campaign performance, report on key metrics, and refine strategies as necessary to maximize ROI.
Stay abreast of industry trends, emerging analytics technologies, and best practices.
Qualifications And Experience
Bachelor’s or Master’s degree in Data Science, Statistics, Business Analytics, Economics, Marketing, or a related field.
Proven experience (typically 5+ years) in data analytics, business intelligence, or growth strategy roles.
Demonstrated hands-on proficiency with advanced analytics tools (such as SQL, Python, R, Tableau, Power BI, etc.).
Experience leading, mentoring, or managing high-performing teams.
Track record of designing and managing customer lifecycle, repurchase, or retention campaigns.
Experience in product positioning and conducting market, desktop, and customer research.
Exceptional stakeholder management and interpersonal skills.
Excellent written and verbal communication; comfortable presenting to C-level executives and cross-functional teams.
Strong business acumen and strategic thinking ability.
Key Competencies
Analytical Expertise: Ability to conduct deep dives into data, draw meaningful conclusions, and quickly spot trends, patterns, and anomalies.
Business Translation: Skilled at converting raw data insights into actionable business strategies and opportunities.
Product Propositioning: Proficient in using data and research to develop and articulate product proposition that resonates with market needs.
Campaign Design: Proven ability to design, launch, and iterate on repurchase and retention campaigns using evidence-based insights.
Leadership: A mentor and coach who brings out the best in others and creates a collaborative, high-performing environment.
Stakeholder Management: Able to build relationships and influence across all levels of the organization.
Communication: Clear, concise, and persuasive in both written and verbal forms, able to convey complex ideas simply.
Presentation Skills: Engaging presenter who can distill complex analysis into compelling narratives for varied audiences.
Curiosity and Innovation: Constantly seeking new approaches, technologies, and opportunities for growth.
Prudential is an equal opportunity employer.
We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law.
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Real-time Lead Customer Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Lead Customer in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9822 jobs in Singapore and 8519 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Lead Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Prudential Assurance Company Singapore is currently hiring and seeking a Lead, Customer Data Insights to join their team. Feel free to download the job details.
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The fundamental ethical values are:The average salary range for a Lead, Customer Data Insights Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Lead, Customer Data Insights typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Lead, Customer Data Insights interview at Prudential Assurance Company Singapore, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Prudential Assurance Company Singapore's products or services and be prepared to discuss how you can contribute to their success.
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