Do meaningful work with us.
Every day.
At Amplify Health, we’re looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology.
As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision.
Responsibilities:
Working hand-in-hand with the Head of Operations, you will:
Build the Value Delivery Office - Co-design the operating model, playbooks and KPIs to shift from reporting to outcome-driven delivery
Drive Customer Success - Develop success plans, accelerate adoption and ensure measurable value realisation for every client
Lead Complex Programmes - Orchestrate multi-market deployments, manage risks and deliver on time-to-value targets
Ensure Service Excellence - Define SLAs and SLOs, readiness standards and continuous improvement for platform and analytics services
Measure and Report Value - Link solutions to health and financial outcomes and deliver executive dashboards and insights
Influence and Inspire - Act as the executive interface for customers and internal leadership and hire and grow a high-performing team
Experience andQualifications:
7+ years in programme delivery or customer success for SaaS or data platforms, ideally across multiple markets
Proven record of building or transforming a PMO into a value-focused function with measurable adoption and outcome gains
Strong executive stakeholder management and ability to run steering committees and value reviews
Expertise in agile at scale and journey-based delivery models
Service operations knowledge: SLAs, incident, problem and change management
Data-driven mindset; able to define OKRs and link product use to business and health outcomes
Startup or scale-up experience with demonstrated ability to build new functions, operate in ambiguity and deliver at speed
Healthtech, Insurtech or payer/provider domain experience is highly desirable
Certifications: PMP or PRINCE2 and Agile (Scrum, SAFe or PMI-ACP) preferred