What the role is:
The Engineer/Lead Engineer, ICT Systems (Corrections Op Systems) will assist the Head, ICT Systems (Corrections Op Systems) to ensure the continual operations of effective and sustainable ICT systems and other operations and technology (Ops-Tech) solutions for Singapore Prison Service (SPS).
This role involves project management, technology refresh and sustainment of ICT systems.
The Engineer/Lead Engineer will also contribute to the strategic and long-term technology plans to ensure these systems are well-maintained and aligned with the HTD’s transformation and sustainability directions.
In addition, Engineer/Lead Engineer assists Head, ICT Systems (Corrections Op Systems) to establish governance frameworks, internal processes, and to proactively prepare for the changing security threat landscape by implementing requirements from IM8 policy and other WOG/MHA directives.
What you will be working on:
- Scope the operations requirements to be developed into business case and specifications, evaluate and recommend ICT and Ops-Tech solutions or enhancements to the systems that best address the business needs.
- Perform procurement of services, conduct evaluation, either independently or with his/her supervisor, on system proposals submitted by vendors participating in the Tender/Quotation processes called through the government tendering or quotation procedures.
- Oversee the operation and sustainment of ICT systems and other Ops-Tech systems to ensure that the service-level are maintained.
- Work with developers to understand and troubleshoot technical problems, and conduct investigation/analysis of system behaviours, degradations, faults and mishaps in order to identify, evaluate and resolve the system issues.
- Work closely with other team members in working out detailed technological solutions to meet the operations requirements, taking into