· Perform maintenance, troubleshooting, and repair of UPS systems, CRAC units, and other critical infrastructure across various data center locations.
· Guide and supervise a team of technicians to ensure efficient and timely service delivery.
· Respond promptly to emergency requests to minimize downtime and maintain operational continuity.
· Liaise with contractors for rectification and ad‑hoc works, ensuring quality and compliance.
· Track maintenance work, follow up on actions, and maintain accurate checklists, schedules, and reports.
· Advise and lead technical investigations for rectification works, ensuring proper resolution of issues.
· Be available for standby duty 24x7 to address urgent service needs.
· Review Risk Assessments (RA) and Method Statements (MOS) to ensure safe execution.
· Maintain mobility; a Class 3 driver's license (or equivalent) is advantageous for driving between multiple sites and responding rapidly to urgent needs.
· Diploma or higher in Mechanical, Electrical, or related engineering disciplines (degree preferred).
· Minimum of 3–5 years' experience in data center or critical facility operations, including hands-on work with UPS, CRAC, and building monitoring systems.
· Demonstrated experience leading technical teams and coordinating with contractors and vendors.
· Strong knowledge of safety regulations, risk assessments, and method statements.
· Proficiency with maintenance tracking and reporting tools; familiarity with Microsoft Office.
· Ability to work in a dynamic, mobile environment, responding flexibly to emergencies and traveling between sites.
· Class 3 driver's license is advantageous.
· Excellent communication skills and ability to liaise with clients and internal stakeholders.