Lead Product Manager Schools Standard ICT Operating Environment (SSOE)

Job description

Lead Product Manager – Schools Standard ICT Operating Environment (SSOE)
Lead Product Manager – Schools Standard ICT Operating Environment (SSOE)
3 days ago Be among the first 25 applicants
DXD (Digital Excellence & Products Division), Ministry of Education
About GovTech
GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation.

As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.


Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good.

Join us to advance our mission and shape your future with us today!
Learn more about GovTech at tech.gov.sg.


Overview
As part of MOE’s DXD, you will play a central role in strengthening the digital foundation for over 380 schools, serving over 35,000 educators and 450,000 students across Singapore.


We are looking for a product-focused leader to improve the current user experience and infrastructure, while also driving pilot trials and proof-of-concepts to inform the next-generation SSOE 3.

You will represent the voice of users, collaborate closely with technical teams to test and iterate solutions, and inform MOE’s long-term digital operating model for schools.


Key Responsibilities
Improve current SSOE infrastructure and user experience by identifying pain points and implementing enhancements that support daily teaching, learning, and school operations.


Drive pilot trials and proof-of-concepts in collaboration with technical teams, focusing on usability, scalability, and school-readiness.


Contribute to the design and development of SSOE 3 by translating insights from trials into scalable product requirements.


Engage regularly with school leaders, teachers, and ICT managers to gather feedback, co-design solutions, and prioritise improvements based on real-world needs.


Coordinate across MOE HQ divisions, policy teams (e.g. PDLP), vendors, and school stakeholders to align product experimentation with operational and policy goals.


Qualifications and Experience
Bachelor’s degree in Computer Science, Information Systems, Educational Technology, or a related field
At least 8 years of experience in product management, digital transformation, or ICT strategy
Strong product thinking, user empathy, and ability to influence cross-functional teams
Experience with enterprise IT, end-user computing, and ICT infrastructure
Familiarity with government procurement processes and vendor management
Experience working with educational institutions or large-scale public sector systems is an advantage
Proven ability to manage or improve digital infrastructure at scale will be a strong plus
Key Competencies
Product-oriented mindset with a focus on user outcomes and scalable impact
Comfortable with iterative experimentation, learning from pilot trials, and refining ideas
Strong collaboration skills with both technical and non-technical stakeholders
Clear communication and ability to simplify complex ideas for diverse audiences
Committed to improving current systems while shaping future-ready solutions
GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.


Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.


We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.


Learn more about life inside GovTech at go.gov.sg/GovTechCareers
Seniority level
Seniority level Not Applicable
Employment type
Employment type Full-time
Job function
Industries Real Estate, Financial Services, and Capital Markets
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