- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Lead ServiceNow Developer.
Urgent! Lead ServiceNow Developer Job Opening In Singapore, Singapore – Now Hiring Income Insurance Limited
Income Insurance is seeking a highly experienced and strategic Lead ServiceNow Developer to spearhead our ServiceNow initiatives across BAU support, enhancements, and new project implementations.
This leadership role is pivotal in maximizing the capabilities of our ServiceNow platform—ITSM, ITOM and ServiceNow Protected Platform—to drive operational efficiency, automation, and superior end-user experience.
The ideal candidate will lead a small team of developers, collaborate with cross-functional IT teams, and ensure seamless integration with upstream and downstream systems.
You will play a key role in shaping our ServiceNow roadmap, leveraging AI capabilities, and continuously improving workflows to support our companyu2019s growth and digital transformation.
Responsibilities
Lead and mentor
a team of ServiceNow developers in BAU support, platform enhancements, and project implementations.
Drive strategic optimization
of ServiceNow ITSM and ITOM modules to align with business goals and improve operational efficiency.
Champion workflow automation
using Flow Designer, scripting, and ServiceNow AI capabilities to streamline processes and reduce manual effort.
Oversee and enhance Discovery configurations , ensuring accurate CI population and effective mapping of infrastructure and cloud environments and Service mapping.
Design, implement, and maintain integrations
with upstream and downstream IT systems using REST/SOAP APIs.
Customize and manage
the Employee Center portal, CAB Workbench, and user interfaces to improve usability and end-user experience.
Ensure platform reliability
through proactive monitoring, performance tuning, and timely resolution of issues and defects.
Collaborate with IT support teams
to improve service delivery, reduce turnaround times, and enhance support workflows.
Implement and continuously improve
core ITSM workflows including Incident, Problem, Change, and Service Request Management.
Manage platform components
such as Scheduled Jobs, Script Includes, Business Rules, and automation scripts to support scalable operations.
Design and publish dashboards and reports
to provide visibility into performance metrics and support data-driven decision-making.
Engage with stakeholders and product owners
to understand business needs and deliver maintainable, scalable solutions.
Stay current with ServiceNow best practices , especially in AI, automation, and platform capabilities relevant to your subscribed modules.
Promote a culture of continuous improvement , leveraging user feedback and analytics to enhance platform functionality and user satisfaction.
Qualifications
Bacheloru2019s degree in Computer Science, Information Technology, or related field with relevant ServiceNow training in ITSM, Discovery, and scripting modules
Minimum of 5 years of hands-on experience in ServiceNow development.
Proven track record with ServiceNow ITSM modules and Discovery implementation.
Experience with form customization, API integration, and dashboard/report creation.
Demonstrated experience in troubleshooting platform issues and scripting errors.
ServiceNow Certified System Administrator (CSA) is required.
ServiceNow Certified Implementation Specialist is preferred.
ITIL Foundation certification 1 desirable.
Strong problem-solving and analytical skills.
Proactive approach to continuous improvement and platform reliability.
Effective communication with technical and non-technical stakeholders.
Ability to lead, work independently and manage priorities in a fast-paced environment.
#J-18808-Ljbffr
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Lead ServiceNow Potential: Insight & Career Growth Guide
Real-time Lead ServiceNow Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Lead ServiceNow in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6225 jobs in Singapore and 5775 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Lead ServiceNow roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Income Insurance Limited is currently hiring and seeking a Lead ServiceNow Developer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Lead ServiceNow Developer Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Income Insurance Limited adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Lead ServiceNow Developer Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Lead ServiceNow Developer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Lead ServiceNow Developer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Lead ServiceNow Developer interview at Income Insurance Limited, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Income Insurance Limited's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Lead ServiceNow Developer is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!