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Lead Technician - Field Service Job Opening In Singapore, Singapore – Now Hiring Wesco


Job description

As the Lead Technician - Field Service, this is a Data Center Technician ‘floater’ role you will where you will be deployed to various DC sites, performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance and troubleshooting.

Responsibilities:

  • Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze ipmi-sel data and vendor-specific platform management logs
  • Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center
  • Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, by opening support cases and following up on hardware fixes and investigations as requested
  • Collaborate with the data center operations team to manage the logistical aspects of the break-and-fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices
  • Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field-replaceable units (PSU, fan modules, controller modules)
  • Provide hardware support for installations, moves, additions, and changes
  • Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices
  • Conduct regular physical and visual inspections of equipment and data center facilities
  • Manage inventory records and perform regular cycle counts to ensure asset accuracy
  • Update documentation for structured cabling and materials during new installations
  • Oversee capacity management in terms of space, power, cooling, and patch panel port availability
  • Understand and follow incident and change management processes
  • Submit regular reports on move, change, support requests, and other activities, maintaining continuous improvement efforts
  • Light traveling from site to site
  • Perform other duties as assigned
  • Qualifications:

  • Degree or diploma - IT or related field preferred
  • Licenses/Certificates: CCNA and CCNP preferred
  • At least 2 years in an enterprise Data Center environment with strong knowledge of data center best practices
  • Proficiency in troubleshooting and diagnosing server hardware issues from major vendors
  • Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC/MPO fiber uplinks
  • Good understanding of data cabling and patching
  • Strong organizational and communication skills with the ability to manage multiple competing priorities
  • Ability to respond promptly to issues, provide updates, and escalate when necessary
  • Field Service or Data Center Technician experience preferred
  • Required Skill Profession

    Other Installation, Maintenance, And Repair Occupations


    • Job Details

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    Unlock Your Lead Technician Potential: Insight & Career Growth Guide


    Real-time Lead Technician Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Lead Technician in Singapore, Singapore, highlighting market share and opportunities for professionals in Lead Technician roles.

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    Are You Looking for Lead Technician Field Service Job?

    Great news! is currently hiring and seeking a Lead Technician Field Service to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Wesco adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Lead Technician Field Service Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Lead Technician Field Service?

    Key qualifications for Lead Technician Field Service typically include Other Installation, Maintenance, And Repair Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Lead Technician Field Service Job Success

    Wesco interview tips for Lead Technician   Field Service

    Here are some tips to help you prepare for and ace your Lead Technician Field Service job interview:

    Before the Interview:

    Research: Learn about the Wesco's mission, values, products, and the specific job requirements and get further information about

    Other Openings

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    Final Thought:

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    By following these tips, you can increase your chances of making a positive impression and landing the job!

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