Lead, WRB Change Risk and Control

Job description

Job ID: 37891

Location: Singapore, SG

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 29 Aug 2025

Job Summary

• Wealth and Retail Banking (WRB) aims to become the leading Cross-Border Affluent Bank and Wealth Manager, through strengthening our Affluent continuum, unlock network value via International Banking, accelerate Private Banking growth, and future proof our business with strong focus on risk, talent, underpinned by scalable digital platform and operational capabilities.
  
  

• WRB will invest in building client-centric digital wealth and retail journeys that expands our wealth solutions and upgrade advisory capabilities, tailor our international propositions, uplift our ability to drive client upgrades and move along the client continuum, enhance our frontline enablers to support our growth in relationship managers, and strengthen our support functions in line with our growth aspirations.
  
  

• We are seeking a highly skilled Change Risk and Control Lead who will play a critical role in overseeing and embedding effective risk and control practices across digital investment initiatives.
  
  This role will serve as the primary interface with second line of defence (Compliance, Operational Risk, etc) and Cluster COOs to ensure proactive identification, management, and treatment of risks associated with relevant digital initiatives/programmes.
  
  These initiatives/programmes may span regulatory compliance, elevated risk treatment plans, cybersecurity enhancements, and mitigation of emerging vulnerabilities.
  
  Additionally, this role will represent the digital investment portfolio in relevant risk committees, providing oversight updates, raising risk escalations, and driving the execution of the risk and control agenda across initiatives/programmes.
  
  

Strategy

• Champion the integration of risk and control frameworks into the digital transformation and investment roadmap.
  
  
• Ensure risk management practices align with enterprise risk appetite and strategic business priorities.
  
  
• Shape and influence the direction of risk mitigation plans associated with high-impact digital change.
  
  
• Partner with portfolio leaders to embed a proactive risk culture in early stages of initiative planning and design.
  
  

Business

• Support business stakeholders in achieving key outcomes of digital investment programmes by ensuring risk and control requirements are effectively addressed.
  
  
• Provide clear risk and control insights to enable informed decision-making for ongoing and upcoming technology and digital investments.
  
  
• Collaborate across technology, operations, compliance, and business teams to ensure risks are owned, understood, and managed.
  
  
• Drive alignment between business objectives and compliance with internal and regulatory obligations.
  
  

Key Responsibilities

Processes

• Partner with second line and cluster COOs to develop and maintain robust risk identification, impact assessment, and control design processes within the digital investment lifecycle.
  
  
• Lead end-to-end risk assessment for programmes, ensuring appropriate documentation and traceability of controls.
  
  
• Monitor and support the timely closure of issues, actions, and treatment plans arising from audits, risk reviews, or regulatory feedback.
  
  
• Drive control testing, assurance, and continuous improvement processes to reduce operational risk exposure.
  
  

People & Talent

• Provide guidance and training to digital teams on risk and control standards, tools, and best practices.
  
  
• Build risk and control awareness and accountability among delivery and product teams.
  
  
• Support cross-functional capability building to integrate risk thinking in digital delivery roles (e.g., producrt owners, architects, etc)
• Act as a trusted advisor to senior leaders on risk and control topics relevant to the digital investment portfolio.
  
  

Risk Management

• Act as the key risk representative for digital portfolio, engaging with Compliance, Operational Risk, Cyber Security, and Internal Audit teams.
  
  
• Proactively identify and escalate emerging risks, thematic trends, or control weaknesses impacting digital change.
  
  
• Ensure adherence to the bank's risk framework and contribute to enhancement initiatives where digital delivery requires tailored solutions.
  
  
• Support the assessment and management of third-party risk and data security risks associated with digital initiatives.
  
  
• Promote early intervention through data-driven insights to protect delivery integrity, and risk and control outcomes.
  
  

Governance

• Represent or support the digital team in risk governance forums, including risk committees, working groups, regulatory meetings as needed.
  
  
• Deliver clear and concise reporting on risk posture, issue status, treatment plan progress, and assurance outcomes.
  
  
• Support the maintenance of risk governance documentation including risk registers (e.g., M7), control inventories, and action logs.
  
  
• Facilitate readiness for internal and external audits or regulatory inspections relating to digital investments.
  
  
• Embed mechanisms for continuous feedback and learning to strengthen governance maturity over time.
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
  
  
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  
  This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  
  
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

Key stakeholders

• WRB Digital Head
• WRB CFCR Head
• WRB OTCR Head
• WRB CISO
• WRB Cluster COOs
• WRB Digital Change Delivery and Enablement team
• WRB Segment and Product Heads
• WRB Portfolio Team
• Group Investment Management team
• Programme/Project Accountable Executives and Managers

Other Responsibilities

• Embed Here for good and Group's brand and values in Wealth and Retail Banking.
  
  Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
  
  

Skills and Experience

• Change Governance Standards
• Milestone Tracking

• Benefits Lifecycle Management

• Strong leadership and team management skills with the ability to motivate, mentor, and develop talent.
  
  

• Excellent communication skills, both written and verbal, with the ability to influence and engage stakeholders at all levels.
  
  
• Excellent connected listening skills to establish strong understanding and trusted relationship with key stakeholders.
  
  
• In-depth knowledge of change delivery best practice with strong ability to manage ambiguity.
  
  

Our Ideal Candidate

• 10+ years of experience in risk and control roles within financial services, with significant exposure to digital change, transformation, or technology environments
• Strong understanding of operational risk, compliance, cyber risk, and/or regulatory change within a banking or large financial institution context.
  
  
• Proven experience facing off with second line of deference (Operational risk, Compliance, Information Security) and effectively managing risk treatment plans.
  
  
• Demonstrated ability to navigate complex, multi-stakeholder environments and influence senior stakeholders across business, risk, and technology functions.
  
  
• Hands-on experience in embedding control frameworks within technology or digital change programmes, ideally in agile or hybrid delivery environments.
  
  
• Track record of supporting or representing risk and control positions in governance forums or risk committees.
  
  
• Familiarity with key regulatory frameworks (e.g., Basel, GDPR, SOX, DORA) and regulatory expectations on digital and operational resilience.
  
  
• Experience in managing risk across third-party vendors, cloud technologies, and data-driven platforms is a strong plus.
  
  
• Experience working with cross-functional teams in a global and complex organisation.
  
  
• Proven ability to provide guidance and execute in an agile way with teams across geographic locations.
  
  

Education

• Bachelor's degree in finance, business, risk management, or a related field (MBA or equivalent advanced degree preferred).
  
  
• Relevant professional qualifications in Agile or Lean Portfolio Management (e.g., SAFe, LeSS, Disciplined Agile), Change Management (e.g., PROSCI, ACMP), Project and Programme management (e.g., PMP, MSP, PRINCE2), Business Architecture or Value Management (e.g., TOGAF, Value Stream Management) are a plus.
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact.

For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  
  
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  
  
• Flexible working options based around home and office locations, with flexible working patterns.
  
  
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  
  
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  
  

Required Skill Profession

Other General