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Urgent! Learning Systems Operations & Support Manager Job Opening In Singapore, Singapore – Now Hiring ST Engineering

Learning Systems Operations & Support Manager



Job description

Title: Learning Systems Operations & Support Manager

Job ID: Location:

ST Electronics Hub, SG

Description:

About ST Engineering


ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than countries.

The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments.

Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.


Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion.

These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers

About our Line of Business - Training & Simulation Systems


Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains.

We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact
As a Learning Systems Operations & Support Manager, you will harness your expertise in cloud technologies to design, develop, and implement robust application solutions that meet the evolving needs of our clients in the Learning Domain.

You will work closely with cross-functional teams to drive cloud adoption and ensure that applications are scalable, secure, and maintainable.

Be Part of Our Success


Application Support:

  • Managing and coordinating the team responsible for resolving application-related issues, providing user support, and ensuring the smooth functioning of software.

  • Incident & Problem Management

  • Investigating, diagnosing, and resolving application-related incidents and problems, including root cause analysis and implementing preventative measures.

  • Application Maintenance & Enhancement

  • Overseeing the maintenance and updates of applications, including applying patches, upgrades, and new releases, while ensuring minimal disruption to users.

  • Performance Monitoring:

  • Monitoring application performance, availability, and reliability, identifying areas for improvement, and implementing optimization strategies.

  • Change Management:

  • Managing changes to applications, including planning, testing, and deploying updates, ensuring minimal disruption to users.

  • Stakeholder Communication:

  • Communicating with stakeholders, including senior management, users, and development teams, about application status, issues, and planned changes.

  • Budget Management:

  • Managing the budget for application maintenance and support, including tracking costs and identifying opportunities for cost optimization.

  • Team Leadership:

  • Leading and mentoring a team of application support specialists, fostering a collaborative and high-performing environment.

  • Strategic Planning:

  • Contributing to the long-term strategy for application maintenance and development, aligning with the organization's overall goals.

  • Compliance & Security:

  • Ensuring applications adhere to relevant security policies and regulatory requirements
  • Qualities We Value 
    Technical Expertise:

  • Strong understanding of software development lifecycles, application architecture, and various technologies relevant to the organization's applications Certification in AWS, Azure or Google Cloud Platform
    Java Technology Stack Experience Required (ie.

    Springboot, Apache Tomcat)
    MySQL, Postgres, Microsoft SQL Database
    Microsoft Windows, Linux Operating systems
    5 years experience supporting and maintaining cloud application solution
  • Problem-Solving & Analytical Skills:

  • Ability to diagnose and resolve complex technical issues, analyze data, and identify root causes.

  • Communication & Interpersonal Skills:

  • Effective communication with technical and non-technical audiences, including the ability to explain technical concepts clearly.

  • Leadership & Team Management:

  • Ability to lead, motivate, and mentor a team, fostering a positive and collaborative work environment.

  • Project Management Skills:

  • Ability to manage projects, including planning, execution, and monitoring progress.

  • Business Acumen:

  • Understanding of the organization's business objectives and how applications support those objectives.

  • ITIL/ITSM Knowledge:

  • Familiarity with ITIL or other IT Service Management frameworks for application support and maintenance.

  • Our Commitment That Goes Beyond the Norm

  • An environment where you will be working on cutting-edge technologies and architectures.

  • Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.


  • Meaningful work and projects that make a difference in people’s lives.

  • A fun, passionate and collaborative workplace.

  • Competitive remuneration and comprehensive benefits.

  • Required Skill Profession

    Operations Specialties Managers



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      Unlock Your Learning Systems Potential: Insight & Career Growth Guide


    • Real-time Learning Systems Jobs Trends in Singapore, Singapore (Graphical Representation)

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ST Engineering adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
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    • Interview Tips for Learning Systems Operations & Support Manager Job Success
      ST Engineering interview tips for Learning Systems Operations & Support Manager

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the ST Engineering's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Learning Systems Operations & Support Manager interview at ST Engineering, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ST Engineering's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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