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Urgent! Leather Goods Repairer Job Opening In Singapore, Singapore – Now Hiring CHANEL



Job description

About the Role

This position plays a key role in upholding CHANEL’s commitment to excellence in client experience within our in-house workshop.

You will deliver professional, seamless support in Quality Control, Repair, and Care, ensuring the highest standards of Quality & After Sales Services for our Fashion retail team.

You will report directly to the QC & After Sales Service Manager and collaborate closely with After Sales Service Coordinators to ensure smooth operations throughout the repair process.

Impact you will create in the Role

We are seeking a skilled and detail-oriented Leathergoods Repairer to join our After Sales Service team.

Your craftsmanship will help preserve the quality and longevity of CHANEL’s luxury leather goods, ensuring every item reflects the Maison’s standards of excellence.

Key Responsibilities

  • Deliver in-house repair services for CHANEL Fashion products, including Handbags, Small leather goods, Accessories, shoes, costume jewelry, and eyewear

  • Provide technical advice and conduct debriefs with internal and external stakeholders, especially at Les Ateliers.

  • Demonstrate CHANEL’s savoir-faire and craftsmanship to internal teams.

  • Monitor KPIs to ensure timely, high-quality repairs aligned with Service Level Agreements (SLAs).

  • Identify and report quality issues found during repair of client items or stock.

  • Support the development and upkeep of Standard Operating Procedures (SOPs) to improve efficiency and cost-effectiveness.

  • Operate in accordance with global guidelines and contribute to productivity and operational improvement initiatives.

  • Restoring Care Duties

  • Diagnose worn items and complete detailed diagnosis reports.

  • Provide service proposals aligned with professional standards.

  • Execute approved restoring care procedures with precision and excellence.

  • You are Energized by

  • Working in a highly collaborative environment.

    Being a true partner to the business stakeholders across the organization.

  • An environment that advocates listening, co-creation, inclusiveness, user-centricity, and agility in designing holistic solutions

  • A workplace where we provide you opportunities to drive values in areas where you are good at and support you to be at your best.

  • What you will bring

  • Minimum 5 years of hands-on experience in leather goods craftsmanship or repair, with a strong technical foundation.

  • A client-centric mindset, thriving in fast-paced and dynamic environments.

  • A genuine passion for luxury leather goods and a deep appreciation for artisanal quality.

  • A collaborative spirit and strong team orientation, contributing positively to group dynamics.

  • Excellent organizational skills paired with a proactive, solution-oriented approach.

  • A growth mindset, eager to learn, adapt, and evolve within the role.

  • Patience and precision, with a keen eye for detail and the ability to remain composed under pressure.

  • What Chanel can offer you

  • The opportunity to work with one of the world's most iconic luxury brands.

  • Ongoing training and development to enhance your skills and knowledge.

  • A supportive team environment where your contributions are valued.

  • Competitive compensation and benefits package.


  • Required Skill Profession

    Vehicle And Mobile Equipment Mechanics, Installers, And Repairers



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      Unlock Your Leather Goods Potential: Insight & Career Growth Guide


    • Real-time Leather Goods Jobs Trends in Singapore, Singapore (Graphical Representation)

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CHANEL adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
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    • Interview Tips for Leather Goods Repairer Job Success
      CHANEL interview tips for Leather Goods Repairer

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the CHANEL's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
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      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
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      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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      Final Thought:

      To prepare for your Leather Goods Repairer interview at CHANEL, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CHANEL's products or services and be prepared to discuss how you can contribute to their success.

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