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Urgent! Lifestyle Concierge Job Opening In Singapore, Singapore – Now Hiring International SOS

Lifestyle Concierge



Job description

Overview
Join to apply for the
Lifestyle Concierge
role at
International SOS .


About Aspire Lifestyles is a leading global provider of Concierge and Loyalty services, catering to clients in banking, payments, insurance, luxury retail, automobile, and luxury property sectors.

As a pioneer in the Concierge industry, Aspire Lifestyles focuses on delivering exceptional services, including employee concierge, wellness programs, and digital offerings.

Our commitment to innovation, excellence, and social responsibility ensures we create memorable experiences and provide outstanding service for our clients.


Position Summary
As a Lifestyle Concierge at Aspire Lifestyles, you will engage with diverse clients to deliver exceptional service experiences.

This role allows you to showcase your customer service skills, attention to detail, and ability to thrive in a dynamic environment.

You will manage and fulfill customer requests for both standard and high-profile clients via phone, email, and chat, utilizing various resources to provide prompt, professional, and concise responses.

Upholding the highest levels of customer service and quality, you will contribute to our mission of delivering superb service, information, and communication in every interaction.


Key Responsibilities
Independently fulfill high-profile client requests and demo tasks through various communication mediums.


Handle escalated customer service issues and vendor communication with discretion.


Ensure positive customer experiences and provide accurate, timely information.


Deliver services per contractual agreements and handle requests tactfully.


Build rapport with customers to understand their preferences and make outbound calls as needed.


Adhere to high-quality customer service standards and utilize resources effectively.


Communicate responses clearly, professionally, and concisely, representing clients' brands courteously.


Participate in meetings and training sessions to enhance customer assistance skills.


Use enterprise solutions to assist customers and manage customer data.


Follow client and company policies when interacting with customers.


Manage multiple tasks and prioritize effectively in a fast-paced environment.


Job Requirements
Education: University degree in Business Administration, Hospitality & Tourism, Marketing, Communication or a related field.


Working experiences: 2+ years of experience in customer service.


Competency: Influencing and communication skills.


Language requirement: Fluency in English.

Other languages are an asset.


We Take Care Of Our Employees
Office location is accessible via public transport
Medical coverage for employee (outpatient and inpatient)
Highly engaged and empowered work culture
Continuous learning & development
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Hospitals and Health Care
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Required Skill Profession

Other General



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    Unlock Your Lifestyle Concierge Potential: Insight & Career Growth Guide


  • Real-time Lifestyle Concierge Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Lifestyle Concierge in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 320 jobs in Singapore and 287 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Lifestyle Concierge roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Lifestyle Concierge Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at International SOS adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Lifestyle Concierge Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Key qualifications for Lifestyle Concierge typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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  • Interview Tips for Lifestyle Concierge Job Success
    International SOS interview tips for Lifestyle Concierge

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the International SOS's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Lifestyle Concierge interview at International SOS, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the International SOS's products or services and be prepared to discuss how you can contribute to their success.

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