About the role
As a Live Streaming Host, you will be responsible for hosting engaging and interactive live streams for our diverse customer base.
In this full-time role based in the East Region, you will be the face and voice of our brand, delivering exceptional customer service and driving sales through your captivating on-screen presence.
What you'll be doing
- Host live streams showcasing our products, providing product demonstrations, and interacting with customers in real-time
- Engage with the audience, responding to questions and comments, and building a strong rapport to enhance their shopping experience
- Monitor stream performance and audience engagement, providing feedback to continuously improve the live stream experience
- Maintain a professional and personable on-screen presence, adhering to company brand guidelines and standards
- Contribute to the overall success of the customer service team by achieving key performance metrics
What we're looking for
- Excellent communication and customer service skills, with the ability to engage and entertain audiences of all ages
- Prior experience in live streaming, video production, or customer-facing roles
- Strong product knowledge and the ability to quickly learn about new products and services
- Proficiency in using live streaming platforms, such as Facebook Live, YouTube Live, or Instagram Live
- Confidence in front of the camera, with a natural on-screen presence and the ability to think quickly on your feet
- A passion for the retail industry and a desire to provide an exceptional customer experience