Key Responsibilities:
Supplier & Contract Management:
- Collect and review qualification documents from potential logistics service providers (carriers, freight forwarders, etc.).
- Participate in the supplier evaluation and onboarding process.
- Assist in the negotiation, finalization, and execution of logistics service contracts.
Daily Logistics Operations:
- Serve as the primary point of contact for daily communication with logistics suppliers.
- Manage and execute the North America shipment booking process.
- Closely monitor the status of all orders, track shipment movements, and proactively update internal stakeholders on logistics milestones.
- Verify the purchase of cargo insurance and confirm the accuracy of logistics cost invoices.
Risk Management & Problem Resolution:
- Identify and manage risks associated with North America shipments.
- Promptly resolve unexpected issues such as equipment shortages, booking discrepancies, and operational disruptions.
- Lead the follow-up and processing of any potential cargo insurance claims.
Documentation & Financial Processing:
- Assist in the review of shipping documents for accuracy.
- Prepare and submit payment requests to the finance department.
- Track the issuance of draft Bills of Lading from freight forwarders, facilitate their confirmation, and ensure the timely release of original documents upon payment.
Market Intelligence:
- Collect, analyze, and report on market trends and intelligence for renewable resources products and logistics in North America.
- Provide data-driven insights and feedback to support strategic business decisions.
Additional Duties:
- Perform other tasks and projects as assigned by management.
Qualifications & Requirements:
Education:
- Bachelor's degree or higher in Logistics, Supply Chain Management, Business Administration, or a related field.
Work Experience:
- Minimum of 3 years of experiences in logistics, freight forwarding in a commodities trading company is preferred.
- Proven experience and established resources within ship agencies, freight forwarders, customs brokerage, and insurance providers.
- In-depth knowledge of major North American logistics ports and their operational landscapes.
Professional Skills:
- Comprehensive understanding of end-to-end logistics operations, including trucking (inland transportation) and ocean freight (FCL).
- Familiarity with the ocean freight market, chartering/booking processes, and documentation procedures of major shipping lines.
- Strong communication, coordination, and business negotiation skills.
- Excellent risk management and execution capabilities.
- Fluency in both written and spoken English and Chinese, with the ability to use both as working languages in order to liaise with Chinese and English speaking stakeholders.
Personal Qualities:
- Strong team player with a collaborative spirit and innovative mindset.
- Meticulous, responsible, and dedicated with a strong work ethic.
- Energetic and able to thrive in a dynamic environment.
- Calm temperament with a keen eye for detail.