Job Overview
Category
Supply Chain, Logistics & Transportation
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Job Description
****Overall Mission****The Operations Executive responsible for ensuring the smooth running of daily operations and transport allocation across Singapore.
This role involves training and developing team members, supporting executive-level management, and fostering relationships with internal and external stakeholders.
Strong communication skills are essential for maintaining these relationships and facilitating the successful execution of tasks.****Main Contribution***** Customs Clearance & Documentation: Ensure all required documentation for import shipments is complete and accurate for customs clearance.* Damage Reporting: In case of damage, take pictures and report to the office for further instructions and processing.* Export Packaging & Documentation: Lodge export packages and ensure all required documentation is accurate and complete.* Labeling & Packaging: Check and accurately affix all labels on packaging.
Print export shipment labels as needed.* Weighing & Verification: Weigh all packages in the office and re-confirm weight with customs for compliance.* Time-sensitive Deliveries & Collections: Manage deliveries and collections of packaging, especially those with time or temperature sensitivity.* Proof of Delivery (POD) Updates: Provide timely updates to the office on the proof of delivery, including exact time and name of the recipient.* Vehicle Maintenance: Maintain company vehicles by ensuring regular cleaning, servicing, and upkeep.* Safety Equipment Management: Keep track of fire extinguishers and first aid boxes in both the office and company vehicles.* Office Cleaning & Maintenance: Ensure the office environment is clean, organized, and well-maintained.* Packaging & Gel Pack Conditioning: Ensure the proper conditioning of packaging materials and gel packs for temperature-sensitive shipments.* Fridge/Freezer Monitoring: Continuously monitor the condition of fridges and freezers to ensure they maintain appropriate temperatures for sensitive shipments.* Licensing: Maintain necessary Hazmat and Dangerous Goods (DG) licenses, as mandated by authorities.* Additional Duties: Perform other duties as assigned by management to support the overall operations of the office.****Organisational Position********Manager's Position**** General Manager****Location**** Singapore****Interface******Internal**Singapore Operations teamCourier DriversContract Drivers**External**Delivery DriversService PartnersCustomers****Required Skills**** ****Profile**** ****(experience/ education)**** High School/No experience required for an entry level position.
**Language** English ****Specific Experience & Knowledge Required***** Class 3 Driving License* Computer Skills– to print Labels/Scan* Valid drivers' license.* Ability to overcome obstacles* Proficient computer skills****Interpersonal skills (Essential)***** Communication: Strong verbal and written communication with customers and teams.* Teamwork: Ability to collaborate effectively with colleagues and external partners.* Problem-Solving: Efficiently resolve shipment-related issues.* Customer Service: Provide excellent service and timely updates to customers.
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