• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking Job Opening In North East Community Development Council – Now Hiring DHL Supply Chain Singapore Pte Ltd


Job description

  • We are a Great Place to Work
  • Shuttle bus services from designated pick up point
  • Location: 1 Greenwich Drive, Singapore Shuttle bus provided from Serangoon MRT at stipulated timing)

Detailed Job Description:

  • To ensure that customer orders are fulfilled or completed as customer requirement.

  • To monitor the assignment and dispatch of parts from the appropriate stock center according to the specifications in the manual.

  • To understand the customer (both internal and external); anticipating customer needs; giving high priority to customer satisfaction
  • To maintain and communicate the service standards of the CCS to relevant DHL colleagues and partners to ensure that the CCS continues to meet its role as the central coordination point for the DHL program.

  • To alert superior of recurring service failures so at corrective actions may be taken to avoid future problems.

  • To avoid escalation of complaints into claims by working with the customer in a manner ensuring continuity of a positive business relationship with DHL.

  • To advise customers of other DHL services where appropriate and inform them of any irregularities i.e. e., wrong/invalid address & contact details, incomplete booking documents(awb/invoice), in order to pre empt future problems.

Job requirement

  • Must be fluent in English & Mandarin as you will be mainly handling calls from Mandarin Speaking customers.

  • Possess excellent interpersonal, communication skills and customer service skills.

  • Proficient in MS Office, Warehouse Management Systems/SAP.

  • Decisive, able to multi-task and committed to service excellence.

  • Possess initiative to respond to customers' needs with a commitment towards service excellence.

  • Able to work in a fast paced environment and able to work independently during shifts and/or on weekends/public holidays.

  • Strong team player that can work along with others to ensure smooth operation to achieve daily KPI.

Rostering:

24/7 shift including public holidays, with below schedule.

Do note that shift timings and WFH arrangements may be subjected to changes.

Will rotate between 5 days work week and 12-hour shift every 2-3 months.

Monday to Friday (5-day work week)

6am-3.30pm (WFH) / 8.30am-6.15pm (WFO) / 12pm-10pm (WFH)

12-hours shift including weekends day work week)

8.30am-8.30pm (WFO) / 8.30pm-8.30am (WFH)

Required Skill Profession

Other General


  • Job Details

Related Jobs

DHL Supply Chain hiring Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking Job in WorkFromHome, Singapore, Singapore
DHL Supply Chain
WorkFromHome, Singapore, Singapore
DHL Supply Chain Singapore Pte Ltd hiring Korean Speaking Logistics Order Processor (Call Centre) |  24/7 Shift Work Job in North East Community Development Council, SG.02, Singapore
DHL Supply Chain Singapore Pte Ltd
North East Community Development Council, SG.02, Singapore
TRINITY CONSULTING SERVICES PTE. LTD. hiring Operation Support (24/7) Job in Singapore
TRINITY CONSULTING SERVICES PTE. LTD.
Singapore
ARISE SERVICES PTE. LTD. hiring Administrator (Mandarin speaking) Job in Singapore
ARISE SERVICES PTE. LTD.
Singapore
Crowne Plaza Hotel Changi Airport hiring Call Centre Job in North East Community Development Council, SG.02, Singapore
Crowne Plaza Hotel Changi Airport
North East Community Development Council, SG.02, Singapore
Crowne Plaza Hotel Changi Airport hiring Call Centre Job in Singapore Changi Airport, SG.02, Singapore
Crowne Plaza Hotel Changi Airport
Singapore Changi Airport, SG.02, Singapore
Confidential hiring Call Centre Job in Geylang, Geylang, Singapore
Confidential
Geylang, Geylang, Singapore
RECRUIT EXPRESS PTE LTD hiring Call Centre Job in Singapore
RECRUIT EXPRESS PTE LTD
Singapore
Manpower Singapore hiring Call Centre Job in Singapore
Manpower Singapore
Singapore
Crowne Plaza Hotel Changi Airport hiring Call Centre Job in Singapore Changi Airport, SG.02, Singapore
Crowne Plaza Hotel Changi Airport
Singapore Changi Airport, SG.02, Singapore
KFC/Pizza Hut Singapore hiring Call Centre Job in Tai Seng, Tai Seng, Singapore
KFC/Pizza Hut Singapore
Tai Seng, Tai Seng, Singapore
RecruitFirst Pte. Ltd hiring Call Centre Job in Yio Chu Kang, Yio Chu Kang, Singapore
RecruitFirst Pte. Ltd
Yio Chu Kang, Yio Chu Kang, Singapore
EAST COAST PODIATRY (SINGAPORE) hiring Call Centre Job in Singapore
EAST COAST PODIATRY (SINGAPORE)
Singapore
RECRUIT EXPRESS PTE LTD hiring call centre Job in Redhill Industrial Estate, Redhill Industrial Estate, Singapore
RECRUIT EXPRESS PTE LTD
Redhill Industrial Estate, Redhill Industrial Estate, Singapore
DHL SUPPLY CHAIN SINGAPORE PTE. LTD. hiring CALL CENTRE AGENT | JAPANESE SPEAKING | AWS+VB Job in Singapore
DHL SUPPLY CHAIN SINGAPORE PTE. LTD.
Singapore
JEV Management & Trading hiring Mandarin Speaking Operations Executive Job in Singapore
JEV Management & Trading
Singapore
IHH Healthcare hiring Mandarin Speaking Medical Concierge Job in Orchard, SG.01, Singapore
IHH Healthcare
Orchard, SG.01, Singapore
Kashkha hiring Mandarin Speaking Retail Associate Job in North East Community Development Council, SG.02, Singapore
Kashkha
North East Community Development Council, SG.02, Singapore
RecruitFirst Pte. Ltd hiring Call Centre Agent, East, 2600, 1 year, occasional shift work required - Job in North East Community Development Council, SG.02, Singapore
RecruitFirst Pte. Ltd
North East Community Development Council, SG.02, Singapore
PERSOL SINGAPORE PTE. LTD. hiring Call Centre Agent in Bank - PM Shift Job in Singapore
PERSOL SINGAPORE PTE. LTD.
Singapore
The Supreme HR Advisory Pte Ltd hiring Outbound Call Agent  Call Centre Job in Central Singapore Community Development Council, SG.01, Singapore
The Supreme HR Advisory Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
Daikin Airconditioning hiring Call Centre Agent Job in singapore, singapore, Singapore
Daikin Airconditioning
singapore, singapore, Singapore
Hilton hiring Call Centre Executive Job in Singapore
Hilton
Singapore
PINNACLE CREDIT SERVICES PTE LTD hiring Call Centre Agent Job in Central Singapore Community Development Council, SG.01, Singapore
PINNACLE CREDIT SERVICES PTE LTD
Central Singapore Community Development Council, SG.01, Singapore
OUE LIMITED hiring Call Centre Executive Job in Singapore
OUE LIMITED
Singapore
Wilson Parking (Singapore) Pte Ltd hiring Call Centre Manager Job in Kallang Way Industrial Estate, Kallang Way Industrial Estate, Singapore
Wilson Parking (Singapore) Pte Ltd
Kallang Way Industrial Estate, Kallang Way Industrial Estate, Singapore
Healthway Medical Group hiring Call Centre Executive Job in Central Singapore Community Development Council, SG.01, Singapore
Healthway Medical Group
Central Singapore Community Development Council, SG.01, Singapore
WSH Experts Pte Ltd hiring Call centre operator Job in North West Community Development Council, SG.03, Singapore
WSH Experts Pte Ltd
North West Community Development Council, SG.03, Singapore
The Straits Medical Services hiring Call Centre Executive Job in Central Singapore Community Development Council, SG.01, Singapore
The Straits Medical Services
Central Singapore Community Development Council, SG.01, Singapore

Unlock Your Logistics Order Potential: Insight & Career Growth Guide


Real-time Logistics Order Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Logistics Order in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in Logistics Order roles.

2435 Jobs in Singapore
2435
409 Jobs in North East Community Development Council
409
Download Logistics Order Jobs Trends in North East Community Development Council and Singapore

Are You Looking for Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking Job?

Great news! is currently hiring and seeking a Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DHL Supply Chain Singapore Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking?

Key qualifications for Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking?

To improve your chances of getting hired for Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking Job Success

DHL Supply Chain Singapore Pte Ltd interview tips for Logistics Order Processor (Call Centre) |  24/7 Shift Work Mandarin Speaking

Here are some tips to help you prepare for and ace your Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking job interview:

Before the Interview:

Research: Learn about the DHL Supply Chain Singapore Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking interview at DHL Supply Chain Singapore Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DHL Supply Chain Singapore Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking Positions

Setting up job alerts for Logistics Order Processor (Call Centre) | 24/7 Shift Work Mandarin Speaking is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!