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Urgent! Logistics Supervisor Job Opening In Singapore, Singapore – Now Hiring Plaud
WHAT YOU WILL DO
Position Overview
As a Last Mile Delivery Specialist for Overseas Warehouses, you will be responsible for managing and optimizing last-mile delivery operations in our overseas warehouses across the US, Europe, Japan, and other global markets.
Your primary duty is to ensure that goods are delivered from overseas warehouses to end customers efficiently, punctually, and cost-effectively.
You will work closely with internal teams (such as Sales and Customer Service) as well as external partners (such as last-mile carriers and warehouses) to continuously enhance customer experience and control logistics costs.
Key Responsibilities
Last-Mile Delivery Management for Overseas Warehouses
Manage daily last-mile delivery operations from designated overseas warehouses, including order processing, transportation arrangements, routing, status tracking, and exception handling.
Monitor on-time delivery (OTD), analyze causes of delays, and drive improvement actions.
Manage reverse logistics processes for returned shipments.
Carrier Management
Understand local last-mile logistics providers (courier companies, postal services, local delivery platforms, etc.) and build strong partnerships.
Conduct carrier selection, negotiation, contract management, KPI evaluation (delivery time, success rate, damage rate, cost, service level, etc.), and performance reviews.
Handle billing, claims, disputes, and issues related to carriers in a timely manner.
Cost Optimization
Analyze the cost structure of last-mile logistics from overseas warehouses to identify saving opportunities through transportation mode optimization, route planning, and rate negotiations.
Monitor and analyze logistics budget vs.
actual spending.
Process Optimization and System Support
Continuously optimize last-mile logistics processes to improve efficiency and accuracy.
Be proficient in using logistics systems (TMS/WMS), order management systems (OMS), and carrier platforms for daily operations and data analysis.
Participate in or lead system enhancement projects related to last-mile delivery.
Customer Experience and Issue Resolution
Collaborate closely with the customer service team to promptly and effectively address delivery-related inquiries, complaints, and exceptions (e.g., lost, damaged, or delayed packages).
Analyze customer feedback and drive improvements in service quality.
Data Analysis and Reporting
Regularly generate and analyze key performance indicator (KPI) reports for overseas last-mile logistics (e.g., delivery timeliness, cost, success rate, first-attempt delivery rate, customer satisfaction).
Provide data insights to support decision-making and strategy development.
Compliance and Risk Management
Ensure last-mile delivery operations comply with destination country regulations (e.g., customs, taxation, data privacy).
Identify and manage potential risks in logistics operations.
WHAT YOU WILL BRING
Bachelor’s degree or higher; preference for Logistics Management, Supply Chain, or related fields.
2+ years of experience
in logistics systems operations or exception handling, with familiarity in ERP/WMS/TMS system logic.
Proficiency in Excel/SQL for data analysis and root cause identification.
Strong sense of accountability, ability to multitask, and excellent cross-department communication skills.
Experience in international logistics workflows;
fluency in both English and Mandarin
(written and spoken) as working languages.
GREAT TO HAVE
Practical experience
in managing last-mile logistics for overseas warehouses (e.g., coordinating with carriers like FedEx, UPS, DHL).
In-depth knowledge
of international customs clearance procedures and reverse logistics workflows for product returns.
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Unlock Your Logistics Supervisor Potential: Insight & Career Growth Guide
Real-time Logistics Supervisor Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Logistics Supervisor in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7418 jobs in Singapore and 6461 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Logistics Supervisor roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Plaud is currently hiring and seeking a Logistics Supervisor to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Logistics Supervisor Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Plaud adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Logistics Supervisor Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Logistics Supervisor typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Logistics Supervisor, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Logistics Supervisor interview at Plaud, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Plaud's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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