Job Description Summary
We are looking for a reliable Maintenance System Engineer to support system operations and maintenance on a 24/7 standby basis.
The role involves site coordination, client support, and ensuring smooth system functionality.
Candidates should have technical experience, strong communication skills, and the ability to read technical drawings.
Key Job Accountabilities
- End device (e.g. Readers) installation methodologies and Maintenance Process
- Participate in maintenance and implementation of project works
- Troubleshooting and replacement of faulty electronics parts
- Manage maintenance sites and carry out PM (Central Equipment) maintenance tasks according to schedule
- Attend to CM services when requested by clients, within response time and system turnaround time
- Ensure system are functional ready and operation are smooth.
- Assist client in daily operation when system is unavailable
- Attend to client query and request
- Provide with quotation for ad-hoc service request/ VO work not within maintenance contract
- To carry out A&A work/ VO work for sites during maintenance cycle
- Able to read construction drawings include Architectural layout, Combined services drawings, Penetration requirement drawings, Electrical and Security line drawings
- Plan and design cable routing and equipment shop drawings as well as updating Installation Drawings for as-built production
- Able to co-ordinate site and installation issues with Consultant, User & Contractors
- Conduct Testing and Commissioning with Consultant, User and other Contractors
- Perform software vulnerability patches/updates system and cyber security remedies, when necessary, with guidance from Senior Engineer
- Regular update to client for maintenance status
- Support Contract administration works (reports, ordering, billing milestone, O&M submission, Operation Manual submission, maintenance checklist etc.)
- Manage sub-contractor work schedule and quality of work
- Understanding maintenance and project cycle
Required Qualifications & Experience
- Minimum ITE/Diploma in Electrical Engineering/ Mechanical Engineering/ Infocom, Computer Science
- Preferably with more than 2 years' experience in relevant system implementation
- Technical Writing skills: Able to troubleshoot fault, analyse and resolve fault
Good knowledge in network and system maintenance and troubleshooting
Possess self-initiative and strong communication skill esp.
customer intimacy skill
Basic Knowledge in Project Management Software such as Microsoft Project
- Familiarize with Industrial Code Of Practice (CP Standard & WSH (Work At Height & Safety)
- Familiarize with Site Installation Approach Methodology & Cost Budgeting knowledge
- A Class 3 license and vehicle are preferred but not compulsory