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Urgent! Management Executive (Case Management) (Entry level welcome) Job Opening In Singapore, Singapore – Now Hiring ST ENGINEERING E-SERVICES PTE. LTD.
About ST Engineering
ST Engineering
is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries.
The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments.
Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.
Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion.
These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.
About our Line of Business – eServ
Join us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services.
As one of Singapore's premier home-grown BPO providers, we pride ourselves on our proven track record of financial strength, reliability, and ethical conduct.
We don't just offer typical BPO solutions; we are your strategic partner, committed to delivering exceptional value and bridging the gaps that hinder business growth.
Our wide range of services spans finance, payroll, HR, customer care, training and development, and advisory services, all designed to address the intricate challenges that businesses encounter in today's dynamic landscape.
Partner with us and experience a seamless journey towards operational excellence and sustainable growth.
Together, We Can Make A Significant Impact
You will be required to liaise and follow up with HR professionals to provide solutions to queries/request raised and/or to follow through the rectification of HR data discrepancies, if any.
At the same time, you will also facilitate the analysis on operational data to detect, rectify operational issues and upstream processes.
The data and feedback collated would be provided to necessary agencies for sense-making and trending to improve policy formulation, systems, and processes.
Be Part of Our Success
Coordinate / Liaise –
Correspond with various agencies to retrieve data and inputs necessary for case resolution.
Ensure that responses adhere to organisation guidelines and HR policies.
Investigate –
Conduct investigation on data inaccuracies in SAP-HR systems to determine root cause and provide advice for rectifications.
Liaise with data administrators, system integrators, business process owners, policy makers and ground users to rectify data discrepancies.
Analyse –
Maintain accurate file logs to support data collation for trend reporting and analysis.
Analyse trends based on data collected and propose solutions to reduce frequencies of queries.
Identify the downstream impacts for process improvement.
Communicate –
Provide clear and concise advice and responds to the queries raised via phone call and/or email.
Explain elaborate policies in various applicable scenarios.
Qualities We Value
Individuals with customer service experience will be advantageous
Excellent communication and interpersonal skills
Strong analytical skills
Meticulous with keen attention to details, service-oriented, good team player
Able to work in a fast-paced ever-changing environment
Proficient in Microsoft Office applications (Excel & Word)
Our Commitment That Goes Beyond the Norm
An environment where you will be working on cutting-edge technologies and architectures.
Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
Meaningful work and projects that make a difference in people’s lives.
A fun, passionate and collaborative workplace.
Competitive remuneration and comprehensive benefits.
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Unlock Your Management Executive Potential: Insight & Career Growth Guide
Real-time Management Executive Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Management Executive in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 31741 jobs in Singapore and 26086 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Management Executive roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ST ENGINEERING E-SERVICES PTE. LTD. is currently hiring and seeking a Management Executive (Case Management) (Entry level welcome) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Management Executive (Case Management) (Entry level welcome) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ST ENGINEERING E-SERVICES PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Management Executive (Case Management) (Entry level welcome) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Management Executive (Case Management) (Entry level welcome) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Management Executive (Case Management) (Entry level welcome) interview at ST ENGINEERING E-SERVICES PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ST ENGINEERING E-SERVICES PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
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